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Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR EXCHANGE or RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form indicating whether an Exchange or Refund is being requested and enclose the form with the returned items(s). Be aware, Orthofeet allows one exchange per item.

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Exchange or Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

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FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

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Returns or exchanges can be dropped off at any United States Post Office. 

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Tarsal tunnel syndrome - finding the right shoes

By Dr. Steven Gershman, DPM

What is Tarsal Tunnel Syndrome?

Tarsal tunnel syndrome - finding the right shoesWhile many people have never heard of tarsal tunnel syndrome, most have heard of or actually have been diagnosed with carpal tunnel syndrome. Carpal tunnel syndrome affects the arms, wrists, and hands. It is basically a nerve entrapment causing pain, electrical like sensations, numbness and weakness. Tarsal tunnel syndrome (sometimes referred to as carpal tunnel syndrome in feet) is a similar problem that affects the feet, ankles, and sometimes the lower leg. The word carpal is a Latin term meaning hand, while tarsal is a Latin term for feet.

The tarsal tunnel is a canal on the inside or medial side of the foot just below and aside the inner ankle, specifically where the medial malleolus is located. Inside the canal is a large nerve, almost as thick as a pencil, called the posterior tibial nerve and its three main branches. Also in the canal are blood vessels, and three tendons going from the leg to the foot. In effect they are bundled together in the canal under a roof of ligament.

What are the causes of Tarsal Tunnel Syndrome and its symptoms?

True tarsal tunnel syndrome occurs when the nerve is entrapped in the canal by several possible factors including swelling from inflammation, thickening of the tendons adjacent to the nerve due to overuse of the tendons, or scar tissue on the nerve coating as a result of chronic irritation. Any of these can produce pressure on the nerve in the enclosed canal which then causes the symptoms.

Symptoms of tarsal tunnel syndrome can include:

  • pain directly over the canal
  • shooting electrical sensations into the bottom of the foot as the nerve innervates the bottom of the foot
  • pain or electrical sensations going back up the lower leg on the inside of the leg
  • numbness or complete lack of feeling on the bottom of the foot in severe cases

In general, the most common cause of this syndrome is hypermobility or simply put, too much motion in the foot. Hypermobility causes increased torque forces on the leg, ankle and foot stressing the ligaments that hold the bones together. By itself, hypermobility causes irritation to the tissue and can lead to inflammation, swelling and scar tissue which are potential factors in tarsal tunnel syndrome. However, it doesn’t end there.

As the body senses hypermobility, it tries to compensate to protect itself. The three tendons in the tarsal tunnel have several functions, but a major one is stabilization of the foot. With hypermobile feet, the tendons overwork. WOLFS law basically states that as a body part is stressed (such as a muscle that enlarges when weightlifting is performed) it will grow larger in proportion to that stress. The tendons become thicker taking up more room in the tarsal tunnel and/or can become inflamed from the overuse and swell. This can cause tendonitis which adds to the pain and scarring. Either way, the nerve is entrapped in the limited space of the canal.

There can be other causes of nerve entrapment such as space occupying lesions, tumors or bone spurs, deformities of the canal, nerves or tendons, metabolic syndromes that affect the nerve directly, vein problems causing swelling, or injuries directly impacting the canal. However, the most common cause in my practice is hypermobility especially with flat feet or post pregnancy which weakens the ligaments with soft, worn out shoes. Too much pronation, which in general terms means rolling in of the foot with associated arch drop, also causes hypermobility.

 

What is the best treatment for Tarsal Tunnel Syndrome?

Treatment of tarsal tunnel syndrome begins with diagnosing the underlying cause. Once you have been diagnosed with the possible cause, there are a few simply steps you can take to treat your painful symptoms.

Shoes. With the most common cause of hypermobility, the first step is to wear shoes that are appropriate for tarsal tunnel syndrome. That begins with the AGE of the shoe. As shoes age, the leather stretches and warps as does the midsole material that acts as a stabilizer. This leads to the outsole irregularly wearing out. All these factors cause increased motion which is counterproductive to tarsal tunnel treatment. In general, shoes that are worn regularly should be replaced at least once per year and more often if under heavy use. In many cases of foot pain, new and more appropriate shoes have been the only treatment to solve the issue.

What are the best shoes for tarsal tunnel syndrome?

New or nearly new shoes of the correct size, both in length and width, are advisable. If the shoes don't fit correctly, they can allow either too much motion or warp which leads to damaging abnormal motion. The best shoes for tarsal tunnel syndrome will have most or all the features below.

  • A good "tarsal tunnel shoe" will be a motion control shoe with extra depth such as the shoes designed by the Orthofeet brand. Motion control shoes have a sturdy firm heel counter which is the back of the shoe that wraps around the heel. This area of the shoe is critical in keeping the heel from wobbling which torques on the tarsal tunnel. In addition, the shoe needs a solid and firm midsole and outer sole so it doesn't bend easily in the middle but allows some bend near the toes. Shoes with a sturdier midsole material is beneficial on the inside or tarsal tunnel side from the heel to the midfoot. This rigid material resists the foot from collapsing when it pronates or rolls in.
  • A low heel close to the ground is generally useful in reducing motion.
  • Extra depth shoes are important as they allow better control of the foot motion as the deeper the shoe the more material resists the motion. In addition, extra depth shoes can accommodate custom orthotics or specialty insoles which are a major component in treatment.
  • Good arch support built into the shoes aligns the feet and helps keep them in the neutral position, minimizing pronation. The correct arch height will also help transfer pressure off your tarsal tunnel and relieve pain.
  • Shoes with removable insoles to accommodate custom orthotics, or braces (AFO’s).

Click here to learn more about Orthofeet shoes and the unique features that they offer.

In shoe brace. In severe cases of tarsal tunnel syndrome, an in-shoe brace such as a so called "gauntlet" AFO is used. This delivers maximum control of the motion problem. This type of device usually requires a special shoe, preferably one that is stretchable so that it can accommodate the brace. Orthofeet has several shoes of this type and are the best shoes for tarsal tunnel syndrome when used with a brace. Orthofeet shoes are designed with a deep and wide shape, including a wide toe box to ensure a comfortable fit for the brace. In addition, the built-in insole is removable which can free up even more space and accommodate custom orthotics. In my practice, I always dispensed Orthofeet shoes as a standard package when I custom made braces for patients. Click here to view the Orthofeet tarsal tunnel shoes.

Tarsal tunnel syndrome - finding the right shoes Orthotics. Even more effective than just wearing the best shoes for tarsal tunnel syndrome is wearing orthotics in the shoes. The shoes and orthotics work as a synergistic pair and both need to be of superior quality and function for each patient. Good orthotics should have a prominent arch to support the foot and prevent it from overpronating, as well as shock absorption features to cushion and help relieve pain.

Non-surgical treatment. There are several treatment options for non-surgical care for tarsal tunnel syndrome. After exhausting motion control options such as shoes and orthotics, medication, injections, cold laser, and sometimes complete immobilization in a cast or boot for several weeks may be required. Physical therapy modalities can be useful but in general I haven't seen much improvement from tarsal tunnel exercises or tarsal tunnel stretches as they can further irritate the tissue.

Bottom line, the best treatment for tarsal tunnel syndrome is prevention. It all starts with proper, well made and "non worn out" shoes. So many foot problems could be prevented by following this simple rule. Orthofeet manufactures a full line of excellent shoes and orthotic insoles that provide comfort, protection and relief from pain for many types of feet and common foot conditions. I wear them myself and have never worn a more comfortable shoe!