FREE STANDARD SHIPPING & RETURNS 

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping & Returns for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

Insole Finder

Innovative Shoe Inserts, Insoles & Orthotics

Premium Orthotic Insoles

Premium Orthotic Insoles
  • Cushioning heel seat reduces impacts & alleviates plantar fasciitis & heel pain
  • Anatomical arch support controls overpronation & aligns the entire body
  • Multi-layer foam padding eliminates foot pain & reduces pressure at the ball of foot

Insoles for Every Shoe & Foot Type:

CONTOURED HEEL SEAT padded with cushioning foam helps alleviate plantar fasciitis and heel spurs pain.

MULTILAYER CUSHIONING FOAM distributes the pressure under the foot and protects it from impacts.

OFG Orthotic Insoles

Moderate support. Excellent Cushioning. Adjustable arch support. For shoes with removable insoles, ¼” at the toes.

For shoes with removable insoles. Forefoot Thickness 1/4”

ANATOMICAL ARCH SUPPORT improves foot and leg alignment, helps minimize over-pronation and reduces stress on the foot.

ORTHOFEET ARCH BOOSTER - enhances arch support when added to under the orthotic insole.

 

These unique orthotic insoles are used as first choice for treating plantar fasciitis, heel pain, flat feet, bunions and ball of the foot pain.

BioSole-Gel Women’s Dress

Ideal for shoes with non-removable insoles and shoes with a slim silhouette, such as heels and narrow flats. ¾ length.

For shoes with non-removable insoles and shoes with a slim silhouette, such as heels and narrow flats. ¾ length

UNIQUE DESIGN filled with polyurethane foam and cushioning gel, dynamically shapes to the contours of the foot. It provides customized support and alleviates discomfort and fatigue off your feet, all the way up your knees and low-back.

 

SUPERIOR SHOCK ABSORPTION and pressure dispersion along the bottom of the foot. Specially formulated soft cushioning foam dynamically shapes to the contours of the foot.

DEEP CONTOURED HEEL SEAT along with cushioning foam under the heel works wonders to alleviate heel-pain, heel spurs and plantar fasciitis.

BioFit Orthotic Insoles

Moderate support. Soft & Cushioning. Ideal for sensitive feet, diabetes, arthritis and neuropathy. For shoes with removable insoles, ¼” at the toes.

For shoes without removable insoles. Forefoot Thickness 1/4”

ADVANCED CUSHIONING materials dynamically shape to the contours of the foot, providing customized comfort and pain relief for sensitive feet and for persons with diabetes, neuropathy, and arthritis.

PRECISE FIT to the contours of the heel & arch as the insoles are made on a separate mold for each shoe size.

FOAM PADDED HEEL SEAT with trampoline design under the heel works wonders for heel pain and plantar fasciitis.

RELEIVES PAIN in the heel, feet and lower back caused by plantar fasciitis, flat Feet, and bunions.

LASTING RELEIF at a fraction of the cost of custom orthotics. Orthofeet ¾ orthotics are as close as they get to custom made orthotics to alleviate heel, foot, knee, and back pain, but cost 90% less.

Orthofeet 3/4 Orthotics

Enhanced arch support. Ideal for shoes with non-removable insoles, excluding heels.

For shoes with non-removable insoles, excluding heels. Best suited for shoes with a regular or wide silhouette. ¾ length

PREMUM ¾ length orthotic insoles offer an ideal solution for enhancing comfort and improving body alignment.

COMFORTABLE ARCH SUPPORT corrects overpronation and fallen arches and provides quick relief for common foot conditions.

Innovative Orthotic Insoles

Orthofeet orthotic insoles and arch support inserts are biomechanically engineered with unique features that improve mobility, enhance comfort and help relieve foot pain.

The anatomical arch support of Orthofeet shoe inserts controls overpronation, improves foot and leg alignment and helps ease pain for flat feet.

Orthofeet innovative insoles and shoe inserts are made with a deep heel seat, padded with cushioning foam that works wonders to alleviate plantar fasciitis pain.

Soft, cushioning foam that covers these orthotic inserts forms to the contours of the foot, enhancing comfort and alleviating pressure points.

Orthofeet arch support insoles are uniquely made on a separate mold for each shoe size for a precise fit and ultimate comfort.

Orthofeet orthopedic insoles & inserts with arch support are available in a variety of styles and thickness, including insoles for boots, heel inserts, gel insoles, and arch support for flats.