FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping, Returns & Exchanges for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

Arch Support insoles

Premium Orthotic Insoles
  • Deep heel seat, cushioned with Gel, reduces pressure on the heel.
  • Anatomical arch support controls overpronation and eliminates excessive stretching of the plantar fascia.

Customers reviews

OFG Orthotic Insoles

$39.95 $49.95

For shoes with removable insoles, 1/4 thick at the toes.

The Orthofeet Arch Booster can be added under the orthotic insole to increase the support to arch, improving foot and body alignment and enhancing comfort from heel to toe, all the way up your knees, hips and back.


HRI 3/4 Orthotic Insoles

$39.95 $49.95

For shoes non-removable insoles.

Orthofeet ¾ length premium orthotic insoles are engineered to provide anatomical arch support and re-align the foot and entire body.

Foam padded heel seat along with a trampoline design under the heel ease pressure and impacts on the heel.

Orthofeet ¾ orthotic insoles work as close as it gets to custom-made orthotics at a fraction of the coast!


BioSole-Gel Women's Dress

$39.95 $49.95

For shoes with removable insoles, and shoes with a slim silhouette, such as heels and narrow flats.

BioSole-Gel ¾ length Women's Dress orthotic insole is filled with cushioning gel and foam thah provides customized suppot to the arch.

It improves foot alignment and enhances comfort from heel to toe, all the way up your knees, hips and lower back.


Arch Support Inserts & Insoles

Orthofeet premium orthotic insoles are designed with anatomical arch support that re-aligns your feet, and thereby improves lower leg joints and muscles function. These foot arch support devices help alleviate most common foot, knee, hip, and lower back conditions, including Heel Pain, Plantar Fasciitis, Arch Pain, and Ball of Foot Pain (Metatarsalgia).

Orthofeet arch supports combine support with excellent cushioning, enhancing comfort from heel to toe and reducing impacts on the heels, feet and knees.

Our orthopedic inserts are more affordable than custom and are available in a range of sizes and widths to fit any type of foot and all shoes, from arch support inserts for heels to arch support insoles for sneakers and work shoes.

Shop Orthofeet arch support devices RISK FREE - you may try them for 60 days and return them for a full refund if you are not completely satisfied.