FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR EXCHANGE or RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form indicating whether an Exchange or Refund is being requested and enclose the form with the returned items(s). Be aware, Orthofeet allows one exchange per item.

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Exchange or Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-800-524-2845

Monday through Friday, 9:00 to 5:00 EST (NJ),

or email us at cs@orthofeet.com

FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?

Returns or exchanges can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

Best Hip and Knee Pain Shoes

Try Risk Free. 60 Day Wear Test
100% Satisfaction Guaranteed!

INNOVATIVE SHOES WORK TO HELP ALLEVIATE HIP AND KNEE PAIN

I love them! I had some severe knee and foot pain and now I am free of pain! I can go up and down the stairs without going down one stair at a time! I would highly recommend the Orthofeet products!"

Yvonne
Andersen

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Charlotte

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Coral Stretchable

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Sandy Stretchable

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Quincy Stretchable

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Sprint Tie-Less

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More Info on Knee and Hip Pain Causes & Treatment

The knees and hips are the largest joints in the body, and they must work in close coordination to provide the mobility needed for walking, running, jumping, kneeling, and squatting. They also support the body’s weight during all of these activities. Pain in the knees and/or hips can lead to inflammatory conditions such as bursitis and tendonitis. Hip pain can occur on the inside of the hip or groin as well as on the outside of the hip, upper thigh or outer buttock. Knee pain can occur at the front, center, side, or back of the knee.

What causes knee and hip pain? Knee and hip pain result when the tissues and muscles that surround the joints become too tight, triggering inflammation, limited movement, and strain. Both too much activity, such as high-impact sports, and too little activity, such as sitting for prolonged periods of time, can cause knee and hip problems. Injuries and arthritis can also cause knee and hip pain. In addition, certain foot conditions such as hypermobile feet (when the joints in and around the feet move more than they should) and fallen arches can cause knee pain. Still another possible cause of knee and hip pain is over pronation of the feet. Over pronation can cause the hip to become unaligned, and the leg to rotate inward toward the opposite leg, forcing the knee to flex and extend in a way that places too much stress on the joint. In fact, just about any problem with the foot or ankle can result in a compromised posture or gait, which can lead to knee and hip pain.

How is knee and hip pain prevented and treated? Regular stretching (at least 10 minutes a day) is critical to both preventing and treating knee and hip pain. Strengthening the calf, gluteus, hamstring and quadriceps muscles is also crucial to prevention and treatment. Avoiding high-impact sports, but staying active is important as well. If you sit a lot during the day, make sure you get up and move every 30 minutes and, if possible, take daily, 15-30 minute walks. Also, a physical therapist can examine your walk and posture and help identify the root cause of the problem. Furthermore, if you have been diagnosed with a dysfunction of the foot or ankle, making sure that you wear the very best men’s shoes for hip pain and/or the best men’s shoes for knee pain is an important step toward treating the problem. When shopping for these shoes, whether you want the best men’s athletic shoes for knee pain, the best men’s sandals for knee pain, or the best men’s dress shoes for knee pain, etc., the shoes should have the following qualities: a good fit (not too tight or too loose); supportive cushioning, and ergonomic soles. Lastly, look for orthopedic shoes with the best arch supports for hip pain and best men’s shoe insoles for hip pain. Good shoes for hip pain can significantly reduce discomfort at the hip and improve mobility.