FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR EXCHANGE or RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form indicating whether an Exchange or Refund is being requested and enclose the form with the returned items(s). Be aware, Orthofeet allows one exchange per item.

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Exchange or Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-800-524-2845

Monday through Friday, 9:00 to 5:00 EST (NJ),

or email us at cs@orthofeet.com

FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?

Returns or exchanges can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

Braces/AFOs

Try Risk Free. 60 Day Wear Test
100% Satisfaction Guaranteed!

Innovative technology offers the most comfortable braces/afos

Orthofeet shoes are designed by a team of specialists including podiatrists and biomedical engineers. They are meticulously designed with special features that can accommodate various foot conditions, including conditions requiring AFO’s and braces.

Orthofeet women’s shoes for AFO’s and braces include:

Heel strap– innovative hook and loop strap with stretch allows to adjust the heel grip for a looser or tighter fit making them ideal AFO shoes and the best shoes for heel braces.

Wide last – a wide shoe shape design from heel to toe provides a relaxed fit.

Extended widths - Orthofeet specializes in wide width footwear offering shoes in wide, extra wide and even extra extra wide widths in some styles.

Round toe box – generous toe box design with wide and round shape promotes a pressure free environment and maximum toe movement.

Extra depth – deep shoe construction with removable orthotic insole comfortably accommodates custom orthotics, AFO’s and braces.

Upgrade to best women’s AFO brace shoes today: walk comfortably and pain free or your money back!

Customer review:
"They are wonderfully comfortable, I wear a brace, that extends all the way under my foot. It’s VERY difficult to find shoes that fit. This one fit from the first minute, & I’ll be back for more shoes."
- Marianne Ludwigsen

 

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