FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR EXCHANGE or RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form indicating whether an Exchange or Refund is being requested and enclose the form with the returned items(s). Be aware, Orthofeet allows one exchange per item.

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Exchange or Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only. If you request a pickup from FedEx, there will be a $5 fee deducted from your return.

Have a Question?

Please call our Customer Care Team at 1-800-524-2845

Monday through Friday, 9:00 to 5:00 EST (NJ),

or email us at cs@orthofeet.com

FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?

Returns or exchanges can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

Shoes for Foot Pain

Try Risk Free. 60 Day Wear Test
100% Satisfaction Guaranteed!

Bio-Mechanical Footwear Design Offers the Best Shoes for Foot Pain

"I'm impressed by these shoes. SOOOO COMFORTABLE. I have lymph edema in both legs and my feet are always swollen. Shoes are so hard to find that don't hurt, but I can wear these shoes in comfort. I highly recommend them."

Linda
Schaer

Save $20.00

Coral Stretchable

$109.95 $129.95
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Coral Stretchable

$109.95 $129.95
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Coral Stretchable

$109.95 $129.95
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Sandy Stretchable

$109.95 $129.95
Save $25.00

Sierra Gray - Wool Upper

$99.95 $124.95
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Volcano Black - Wool Upper

$99.95 $124.95
Save $32.00

Verve Tie-Less Lace

$97.95 $129.95
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Verve Tie-Less Lace

$97.95 $129.95
Save $20.00

Tahoe Tie-Less Lace

$109.95 $129.95
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Tahoe Tie-Less Lace

$109.95 $129.95
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Tahoe Tie-Less Lace

$109.95 $129.95
Save $32.00

Whitney

$97.95 $129.95
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Whitney

$97.95 $129.95
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Sonoma

$97.95 $129.95
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Quincy Stretchable

$109.95 $129.95
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Quincy Stretchable

$109.95 $129.95
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Joelle Stretchable

$99.95 $124.95
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Joelle Stretchable

$99.95 $124.95
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Narine Stretchable

$99.95 $124.95
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Sanibel

$99.95 $124.95
Show More Shoes
More Info on Foot Pain Causes & Treatment :

Our feet are complex, anatomical structures comprised of bones, blood vessels joints, ligaments, muscles, tendons, skin, and soft tissue. When these structures are diseased or injured, foot pain often develops. Foot pain can be felt anywhere on the foot and in different degrees of severity, but when it interferes with your daily activities, it is time to see a doctor.

What causes it? There are many reasons we might experience foot pain, from aging, being overweight, standing for too long, and wearing ill-fitting shoes to medical conditions such as arthritis and diabetes, and specific foot conditions like hammer toes, plantar fasciitis, Morton’s neuroma and more.

How is foot pain prevented and treated? The cause of the foot pain will determine specific treatment, but it can involve any of the following: medication, physical therapy, strengthening and stretching exercises, wearing specially designed orthopedic foot pain shoes or orthopedic insoles and surgery. Prevention involves following common sense measures such as protecting the feet with orthopedic shoes for foot pain, avoiding activities that are extreme or high impact, maintaining a healthy weight and stretching the feet.