Free Standard Shipping & Exchanges
Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)
60-Day Wear Test OF SHOES & INSOLES
Test our products Risk Free for up to 60 days and if you are not completely satisfied return them for a full refund.
See for yourself why Orthofeet is regarded by millions as the World's Most Comfortable footwear.
How To Make Exchanges & RETURNS
Fill out the Return/Exchange form that was included with your order and place it inside the package of the returned item.
- If you need to reprint the Return form, please click here.
For exchanges, choose the item you would like to exchange and mark it on the form. Only one (1) exchange per style is allowed. To exchange more than one item of the same style, you need to return it for a full credit and then order a replacement item.
Click here to generate your prepaid shipping label. You will be redirected to a form to enter your personal information. Enter your order number into the Merchant Information field.
Click on “Process Shipment”, print out the prepaid label and affix to the outside of your shipping carton. Enclose a copy of the packing slip or invoice with the returned item(s).
Drop your package at any local post office. Please keep a copy of the USPS tracking number or a copy of the Return Label.
Have a Question?
Please call our Customer Care Team at 1-800-524-2845
Monday through Friday, 9:00 to 5:00 EST (NJ),
or email us at firstname.lastname@example.org
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?
Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?
Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.
WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?
Returns or exchanges can be dropped off at any United States Post Office.
All OrthoFeet shoes are available in at least three widths: Medium, Wide, Extra-Wide. Selected models are available also in
Narrow and Extra-Extra-Wide.
Here's What Our Happy Customers Are Saying
These offer the ultimate in long-lasting comfort. I used to have pain in my heels and balls of my feet but no more. I have a bunion, hammer toes, wide front foot and narrow heel, low arches but none of that matters with the construction of these shoes.
I struggle with plantar fasciitis, and I could hardly believe how comfortable and supportive these shoes are. I don't think there's a better brand on the market. I will not have to look anywhere else for shoes again.
I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis.
The primary focus of the OrthoFeet brand is to offer the ultimate comfortable and functional shoes, orthotic insoles and socks. By combining athletic footwear technology and therapeutic detailing, OrthoFeet footwear offer the highest level of comfort and protection for sensitive feet.
Finding the right pair of shoes can be a tiring process, especially when faced with a foot ailment. OrthoFeet employs biomedical engineers to build innovative footwear products, designed to alleviate the symptoms associated with various foot conditions, such as Plantar Fasciitis, Heel and Foot pain, bunions, corns, calluses, and neuroma, and products for individuals with diabetes, arthritis and Neuropathy.
Orthofeet is also offering innovative high heels, which are biomechanically engineered to offer the world’s most comfortable heels. Bioheels allow users to customize the support under the arch and to adjust the space inside the shoe, providing a perfect fit and eliminating foot slippage at the heel. For more Information click here.
OrthoFeet products have been proven to help millions of people looking for comfort shoes, diabetic shoes, therapeutic shoes, arthritic shoes, orthotic shoes, foot orthotics, removable insoles, seam-free socks, non-binding and non-constrictive socks. For more Information click here.