FREE STANDARD SHIPPING & RETURNS 

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping & Returns for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

Flat Feet Casual For Women

Try Risk Free. 60 Day Wear Test
100% Satisfaction Guaranteed!

STATE-OF-THE-ART WOMEN'S FLAT FEET CASUAL SHOES HELP RELIEVE PAIN & DISCOMFORT

 

CUSTOMER REVIEW: 
"I am glad to have purchased the Joelle shoes they are so comfortable and the insert soles make a world of a difference on my flat feet. Before my heels use to hurt when I wear my Skechers Memory Foam shoes throughout the day."

-Vanessa Benally

 

Dr. Emily Splichal, DPM
is a podiatrist, specializing in foot
biomechanics, postural alignment
and human movement

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Serene

$101.96 $124.95
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Serene

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Joelle Stretch Knit

$93.71 $124.95
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Joelle Stretch Knit

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Quincy Stretch

$116.96 $129.95
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Quincy Stretch

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Sanibel

$93.71 $124.95
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Sanibel

$93.71 $124.95
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Sanibel

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Athens

$93.71 $124.95
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Athens

$93.71 $124.95
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Sierra Wool

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Volcano Wool

$99.96 $124.95
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Celina

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Lake Charles

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Springfield Stretch

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