FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR EXCHANGE or RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form indicating whether an Exchange or Refund is being requested and enclose the form with the returned items(s). Be aware, Orthofeet allows one exchange per item.

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Exchange or Refund once your return has been processed.

Have a Question?

Please call our Customer Care Team at 1-800-524-2845

Monday through Friday, 9:00 to 5:00 EST (NJ),

or email us at cs@orthofeet.com

FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?

Returns or exchanges can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Call our office at 1-800-524-2845
(Mon-Fri, 9-5 NJ Time)

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Chat with a live rep on our website

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Visit our FAQ page - we've answered
the most common questions

Diabetes Casual Shoes

Try Risk Free. 60 Day Wear Test
100% Satisfaction Guaranteed!

WHY ORTHOFEET WOMEN'S DIABETIC SHOES?

We at Orthofeet know that it’s critical that women with diabetes pay special attention to the health and protection of their feet. That’s why Orthofeet is the place to come to when searching for women’s diabetic footwear, whether you are looking for the best diabetic walking shoes, best sneakers or the best diabetic dress shoes.

CUSTOMER'S REVIEW:

"I love these shoes! I have diabetic feet and trouble walking due to bad knee as I am in my 60’s. These shoes make it so I can walk again. My feet are stable and boy are they comfy. Actually went on walk."
--Ann Venrick

Save $25.00

Tacoma Stretchable

$99.95 $124.95
Save $36.00

Baton Rouge Tie-Less

$99.95 $135.95
Save $36.00

Baton Rouge

$99.95 $135.95
Save $36.00

Jackson Square Tie-Less

$99.95 $135.95
Save $36.00

Avery Island

$99.95 $135.95
Save $36.00

Avery Island

$99.95 $135.95
Save $36.00

Broadway

$99.95 $135.95
Save $36.00

Broadway

$99.95 $135.95
Save $36.00

Carnegie Two Way Strap

$99.95 $135.95
Save $25.00

Bismarck Stretchable

$99.95 $124.95
Save $25.00

Breeze Stretchable

$99.95 $124.95
Save $25.00

Narine Stretchable

$99.95 $124.95
Save $30.00

Lake Charles

$99.95 $129.95
Save $30.00

Arcadia

$99.95 $129.95
Save $25.00

Wichita Stretchable

$99.95 $124.95

 


I have Type 2 diabetes and these shoes and socks are the most comfortable that I've ever worn. I plan to purchase a pair of dress shoes very soon.

-- Chester Lawless


I ordered these shoes for my husband who has arthritis and diabetes. He said they are the most comfortable shoes he's ever worn!

We are so pleased with our purchase.

-- Deborah Banter: Very Comfortable


This shoe is a perfect shoe for me. I have a bunion, arthritis, diabetes and a neuroma. They fit ,look good and don't cause me pain.

-- pauline Nissen: Comfortable shoe


I purchased a pair of these a year ago. I have diabetes and plantar fasciitis and needed shoes with more support. I love everything about these shoes. They have held up well and are comfortable to wear. The Velcro strap on this shoe still grabs well after a year of use. After a few months of wearing my Orthofeet shoes, my plantar fasciitis is totally under control.

-- Jane Plant: Best Shoe Ever


The Highline boots are more than I expected. I have arthritis, diabetes, and plantar fasciitis. They feel like slippers they are so comfortable. Thank you for being conscious of the need for high quality shoes at a reasonable price.

-- Deane Cope: love them


Husband has Parkinson's and diabetes, these are so easy for him to slip into and the fit is perfect. Craftsmanship is impeccable, they'll last forever. Ordering and shipping was a breeze.

-- Barbara Quade: Simply the best slipper he's ever owned