FREE STANDARD SHIPPING & RETURNS 

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping & Returns for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

Diabetes Boots

Try Risk Free. 60 Day Wear Test
100% Satisfaction Guaranteed!

WHY ORTHOFEET WOMEN'S DIABETIC SHOES?

We at Orthofeet know that it’s critical that women with diabetes pay special attention to the health and protection of their feet. That’s why Orthofeet is the place to come to when searching for women’s diabetic footwear, whether you are looking for the best diabetic walking shoes, best sneakers or the best diabetic dress shoes.

CUSTOMER'S REVIEW:

"This shoes are the most comfortable shoes. I have numerous problems with my feet and ankles. My feet are over pronated, plantar fasciitis, neuropathy, I am diabetic and have not only pain but numbness. My left foot where it bends in front causes me extreme pain when I walk. Also, I am 67 years old and over weight. This shoes I can walk in and adjust the tightness on my foot and mainly my ankle to relieve the pain. Plus they come with two extra inserts for correct sizing. Example: my left ankle is always swollen so I had get my shoes a little bigger, so my right shoe was a little lose but with the extra insoles I put one in and they both fit perfectly. With these shoes you can get the perfect fit. Get these shoes you will love them."
--Joanne H

Save $27.00

Hunter

$108.00 $135.00
Save $27.99

Highline

$111.96 $139.95
Save $27.99

Glacier Gorge

$111.96 $139.95
Save $27.99

Highline

$111.96 $139.95
Save $27.00

Delta

$108.00 $135.00
Save $25.99

Milano

$103.96 $129.95
Save $25.99

Tivoli

$103.96 $129.95
Save $25.99

Florence

$103.96 $129.95
Save $25.99

Florence

$103.96 $129.95
new_arrival Non-Slip
Save $27.00

Ranger Zip Non-Slip

$108.00 $135.00
new_arrival Non-Slip
Save $27.00

Ranger Zip Non-Slip

$108.00 $135.00
new_arrival Non-Slip
Save $25.99

Siena

$103.96 $129.95
new_arrival Non-Slip
Save $25.99

Siena

$103.96 $129.95
new_arrival Non-Slip Waterproof
Save $25.99

Milano

$103.96 $129.95

 


I have Type 2 diabetes and these shoes and socks are the most comfortable that I've ever worn. I plan to purchase a pair of dress shoes very soon.

-- Chester Lawless


I ordered these shoes for my husband who has arthritis and diabetes. He said they are the most comfortable shoes he's ever worn!

We are so pleased with our purchase.

-- Deborah Banter: Very Comfortable


This shoe is a perfect shoe for me. I have a bunion, arthritis, diabetes and a neuroma. They fit ,look good and don't cause me pain.

-- pauline Nissen: Comfortable shoe


I purchased a pair of these a year ago. I have diabetes and plantar fasciitis and needed shoes with more support. I love everything about these shoes. They have held up well and are comfortable to wear. The Velcro strap on this shoe still grabs well after a year of use. After a few months of wearing my Orthofeet shoes, my plantar fasciitis is totally under control.

-- Jane Plant: Best Shoe Ever


The Highline boots are more than I expected. I have arthritis, diabetes, and plantar fasciitis. They feel like slippers they are so comfortable. Thank you for being conscious of the need for high quality shoes at a reasonable price.

-- Deane Cope: love them


Husband has Parkinson's and diabetes, these are so easy for him to slip into and the fit is perfect. Craftsmanship is impeccable, they'll last forever. Ordering and shipping was a breeze.

-- Barbara Quade: Simply the best slipper he's ever owned