FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR EXCHANGE or RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form indicating whether an Exchange or Refund is being requested and enclose the form with the returned items(s). Be aware, Orthofeet allows one exchange per item.

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Exchange or Refund once your return has been processed.

Have a Question?

Please call our Customer Care Team at 1-800-524-2845

Monday through Friday, 9:00 to 5:00 EST (NJ),

or email us at cs@orthofeet.com

FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?

Returns or exchanges can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Call our office at 1-800-524-2845
(Mon-Fri, 9-5 NJ Time)

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Chat with a live rep on our website

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Visit our FAQ page - we've answered
the most common questions

How Orthotic Insoles Can Help Plantar Fasciitis

What is plantar fasciitis?

How Orthotic Insoles Can Help Plantar Fasciitis | Orthofeet Before we look at how orthotic insoles can help mitigate the pain and discomfort caused by plantar fasciitis, it’s important to first understand what it is and what its causes are. Plantar fasciitis is caused by excessive stress and aggravation on the connective tissue that stretches from the heel bone to the ball of the foot (called the plantar fascia). When the plantar fascia becomes enflamed, every step can become painful and a cycle of pain and overtightening, tearing and inflammation can set in, causing plantar fasciitis.

What are the symptoms of plantar fasciitis?

How Orthotic Insoles Can Help Plantar Fasciitis Heel Pain | Orthofeet Symptoms can vary, but the main complaint from people with this condition is pain and stiffness in the heel and sometimes near the middle, bottom of the foot. The pain can be a sharp, burning sensation and is usually the worst in the morning, after long periods of sitting or standing, or walking. Other symptoms include swelling and tenderness on the bottom of the foot from the top of the plantar fascia down to the bottom of the heel.

Shop Now for Orthopedic & Orthotic Insoles

What are its causes?

Causes are also varied and there are several risk factors. They are listed below:

How Orthotic Insoles Help Plantar Fasciitis Heel Spurs | Orthofeet

  • Age – Plantar fasciitis is most common in active people between the ages of 40-70. For example, if you are a long-distance runner or have a job that keeps you on your feet for extended periods of time, you are at risk for developing plantar fasciitis.
  • Foot mechanics – If you have an abnormal pattern of walking, weak feet or ankles, are flat-footed or have an unusually high arch, you will also be more prone to developing plantar fasciitis.
  • Poor quality shoes - Wearing poor quality shoes such as shoes with improper or insufficient arch support are another cause of plantar fasciitis.
  • Tightness - An Achilles tendon or calf muscles that are too tight can be another cause.
  • Obesity or a sudden increase in weight can also cause plantar fasciitis because the extra weight puts added stress on the plantar fascia.
  • High-stress activities - A sudden increase in physical activity, such as jogging, as well as ongoing high-stress activities such as long-distance running and ballet dancing can also cause this condition.
  • Disease - Certain diseases such as arthritis can cause plantar fasciitis.

How can orthotic insoles help?

How Orthotic Insoles Can Help Plantar Fasciitis Heel Pain | Orthofeet

Orthotic insoles can mitigate the pain and discomfort caused by plantar fasciitis because they minimize the stress and stretching of the plantar fascia that occurs when you stand or walk.

For example, if you are suffering from heel pain that is related to an abnormal inward motion of the foot (pronation), an orthotic insole with arch support will eliminate the excessive pronation and the stress on the plantar fascia.

In addition, orthotic insoles with a deep heel seat help absorb shocks because they have a cupping effect of the soft tissues around the heel, which then makes the soft tissues more effective at cushioning the heel bone. As a result, orthotic insoles and shoes with good shock absorption help reduce the impacts and pressure on the heel.

How Orthotic Insoles Can Help Plantar Fasciitis Heel Pain | Orthofeet

There are two types of orthotic insoles: Custom-made devices and standard devices. Since custom-made orthotics are much more expensive than standard orthotics, it might be wise to try nonprescription orthotic insoles, which are less costly, before investing in expensive custom-made orthotics.

You can get immediate relief for plantar fasciitis with Orthofeet’s wide selection of orthotic insoles which dynamically shape to the contours of your feet and feature anatomical arch support and superb heel cushioning.