Product

We stand behind our products! Orthofeet warrants its footwear products to be free of defects in material and workmanship under normal use and conditions for a period of six months.

If you have any issues with your shoes, we will replace any defective product covered by this warranty free of charge. Footwear products that have been modified or repaired by any person not authorized by Orthofeet are not covered under this warranty.

Unfortunately, we do not have a catalog. All OrthoFeet styles are featured on our website at www.orthofeet.com. You may order online risk free, as we offer free shipping, free returns, plus a 60-day wear test.

If you need additional assistance, you may contact our customer service department at 551-400-5400 from M-F 8:30am - 5:30pm EST.

We recommend you order the same size and width you normally order from other brands. Most of our shoes fit true to size. For some styles, we provide additional information on fit. If your shoe size falls between sizes or if one foot is larger than the other, we suggest ordering the larger size of the two. The included fitting spacers allow you to adjust the space inside the shoe should your two feet not measure the same. Our policy allows you to exchange them free of charge for another size, width or style that may be more appropriate.

You can reference the size chart here.
To determine what width to purchase, we recommend you order the same width you normally order from other brands. If you feel what you currently wear is too tight or does not fit well, you might consider going up in width.

OrthoFeet shoes are biomedically designed to promote good foot health and proper biomechanics of feet and body. A minimal heel to toe drop of approximately 1/2” and rocker bottom sole ensures pressure is dispersed from heel strike to toe lift, facilitating foot motion and minimizing joint movement.

Orthofeet shoes were meticulously designed by a team of podiatrists and biomechanical engineers to offer the best footwear solution for a comfortable and pain free fit and a variety of foot conditions. The design includes a rocker bottom ergonomic sole with a ½” heel to toe drop that evenly transfers weight and shock forces from when the foot strikes the ground at the heel and lifts off at the forefoot. This facilitates foot motion, minimizes ankle joint movement, and provides comfort, support & pain relief with every step.

Please call our team of experts who can help you with determining what style is best suited for your specific needs. Our team can be reached at 551-400-5400 from M-F 8:30am - 5:30pm EST.

Yes! All Orthofeet shoes (excluding open toe sandals) are designed with a removable orthotic insole to accommodate a custom orthotic, brace or AFO. Moreover, the shoes have a unique design with extra depth from heel to toe, and a wide, round and tall toe box. Many of the styles are available in wide, extra wide and even extra extra wide widths for a pressure free fit.

The answer depends on several factors that vary from person to person. How often the shoes are worn, the mileage put on them, a person’s weight, and specific gait pattern (ie. do you pronate, drag your feet) affect the lifespan of the shoe. Orthofeet shoes are constructed with high quality materials that are designed to withstand everyday usage and normal wear and tear. Some of our customers attest to the shoes holding up for several years. We also have a generous 6-month warranty should you encounter any unexpected issue with the shoes.

The little green horseshoe shaped device that is included in the shoe box is the Arch Booster. The Arch Booster allows you to enhance support under the arch, if needed.

To insert the Arch Booster, remove the orthotic insole from the shoe and place the Arch Booster all the way in the heel area. Place the orthotic insole back on top of the Arch booster.

OrthoFeet allows you to customize the inside of the shoes to your specific foot size. Since no two feet are the same, one foot might be a little shorter or narrower than the other. To ensure a perfect fit and prevent slippage, you may insert the fitting spacers that were included. that is not too big

All styles that are designed with a toggle lace also come with a regular lace inside the box. Please note that once you replace the toggle lace with a regular one, the shoes cannot be exchanged or returned. For additional help on how to switch out the laces, please contact our customer service department at 551-400-5400 from M-F 8:30am - 5:30pm EST.

OrthoFeet was established in 1984 and takes pride in the quality of its products. Most of the shoes are Medicare and APMA approved and have helped millions of people live a pain free and active lifestyle. OrthoFeet shoes, insoles and socks are made in China and shipped from our headquarters in the United States.

The complete collection of Orthofeet shoes is sold online at the official site www.orthofeet.com. All styles, sizes and widths are available and ship free of charge. We offer FREE returns and a 60-day wear test that allows you to test the shoes to ensure they are the perfect fit for you.

If you would like to try on the shoes, a few podiatry and other medical facilities carry a limited selection. To locate a facility near you, visit the Professional Locator page. We recommend you call the facility ahead of time to verify that the specific style, size and width are in stock.

Please refer to the specific care instructions on the product pages on orthofeet.com as shoe care will vary according to the upper material.

For all shoes and insoles:
Do not wash the shoes and insoles in the washing machine. Do not dry the shoes in the dryer.

For shoes with leather upper:
Wipe away dirt with dry brush or cloth. Clean using a damp cloth with a little soap. Apply leather shoe shine, polish or conditioner. Air dry.

For shoes with suede upper:
Gently wipe away dirt with dry brush or cloth. For stains, spot-clean suede shoes using a suede eraser.

For shoes with fabric upper:
Wipe away dirt with dry brush or cloth. Clean using a damp cloth with a little soap, Air dry.

For shoes with synthetic upper:
Wipe away dirt with dry brush or cloth. Clean using a damp cloth with a little soap, Air dry.

For insoles:
Wipe away dirt with dry brush or cloth. Clean using a damp cloth with a little soap, Air dry.

Only shoes that are labeled “waterproof”. The rest of the shoes are water resistant. For added protection, you may try treating them with a weatherproof spray. Test a small area that is not very visible before applying to the whole shoe.

We are happy to offer safety toe styles with increased comfort & protection for the workplace. Composite toe shoes are similar to steel toe shoes but have additional advantages. Offering the same protection, they are lighter in weight and do not conduct electricity.

The work shoe collection is certified slip resistant on wet surfaces including oil. While the rest of the styles are not certified slip resistant, many of them are constructed with a special rubber sole and unique tread design for excellent traction and grip. Please call our customer service team at 551-400-5400 from M-F 8:30am - 5:30pm EST for help with identifying the styles.

If your laces broke or are not the right length, please call our customer service team at 551-400-5400 from M-F 8:30am - 5:30pm EST to request a free pair.

We apologize for the inconvenience. If you are able to have them fixed at a local shoe repair shop, we will reimburse you the cost. Please call our customer service department at 551-400-5400 from M-F 8:30am - 5:30pm EST for help with the reimbursement.

Yes! Orthofeet shoes are Medicare approved under the Diabetic Shoe Bill. In addition, most styles are also approved by the American Podiatric Medical Association.