FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR EXCHANGE or RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form indicating whether an Exchange or Refund is being requested and enclose the form with the returned items(s). Be aware, Orthofeet allows one exchange per item.

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Exchange or Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-800-524-2845

Monday through Friday, 9:00 to 5:00 EST (NJ),

or email us at cs@orthofeet.com

FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?

Returns or exchanges can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

How to Make Shoes Wider for Bunions

Stretchable uppersIf you have bunions, you already know that too-tight shoes are an open invitation to lots of pain and discomfort. However, we’re here to tell you that it doesn’t have to be this way. There are ways to stretch your shoes so that you can wear them comfortably. Alternatively, you may consider wearing specially designed bunion shoes.



Tips on How to Stretch Shoes for Bunions:

  • Use a professional shoe stretching tool. Shoe stretchers usually come with a spray that you spray on your shoe before inserting the shoe stretcher. The spray loosens up the fibers, which makes the stretching process more effective. Once you’ve inserted the stretcher, twist its widening handle to expand the shoe. Then let the shoe stretcher stay inside the shoe for 24 hours before removing and trying your shoes.
  • Apply heat. This simple method is best used on shoes made from leather or suede. Other materials could be ruined by the heat. Before heating your shoes, put on a thick pair of socks and slip your feet into your shoes. Then, take a hair dryer, turn it on high and point the hot air toward the tight areas of your shoe. Continue blowing the hot air while simultaneously stretching the shoe by wiggling and flexing your feet and toes. Once you’ve shut off the dryer, continue wearing your shoes with the thick socks for a little longer before trying them on.
  • Spray rubbing alcohol. First, take a mix of 50% water and 50% rubbing alcohol and spray, or rub it on your shoes. Next, wear the shoes around immediately after treating them with the alcohol, repeating the process if necessary. However, don’t overuse the spray as it could damage the shoe fabric. This method works best on natural fabrics.
  • Stuff your shoes with potatoes, or wet newspapers. Take a potato large enough to stretch out your shoe, or wet newspapers that have expanded to a size large enough to stretch out your shoe and insert them into your shoes. After two days, your shoes should be stretched out enough for you to wear.
  • Insert a frozen bag of water. Fill a bag of water, large enough to fill your entire shoe, and put it inside your shoe. Place the shoe with the bag of water into your freezer overnight. As the water freezes, it will expand and stretch out your shoe. When you remove the shoes and take out the bag in the morning, let your shoes dry for 20-30 minutes before trying them on.
Shop Now for Bunions Shoes

Buy Specially Made Footwear for Bunions

special shoes for bunions

Note that while stretching your shoes is helpful, the best solution for people with bunions is to buy special shoes for bunions, like Orthofeet’s bunion shoes, which come with a wide toe box, soft stretchable uppers, and special orthotic insoles that provide arch support, reduce overpronation and help straighten the toes. Whether you’re looking for women’s shoes for bunions, walking shoes for bunions, the best bunions shoes for men, or any other shoe for bunions including extra-wide women’s shoes for bunions, you can find them at Orthofeet.

Lacing Shoes for Bunions

A tip about how to lace shoes for bunions: use the bunion step-over technique. With this technique, you simply bypass the eyelet that overlays your big toe joint. This lacing method significantly minimizes the pressure on the bunion.