FREE SHIPPING and FREE RETURNS/EXCHANGES on all U.S. orders (excl. AK, HI) See details

Customer Service

FREE SHIPPING

  • Shipping is Free for orders shipped only within the contiguous United States. Orthofeet does not ship to APO/FPO/DPO or PO Box addresses.
  • For orders shipped to the non-contiguous United States (Hawaii, Alaska, Puerto Rico, etc.), shipping cost is $12.00.
  • Orthofeet does not ship orders to international destinations.

FREE RETURNS

Click here to print a return label.

Orthofeet will accept returned items within 60 days from the ship date if they meet the following conditions:

  1. A copy of the packing slip or invoice must be included with the returned item(s).
  2. The returned item(s) do not show any visible wear or damage. If the returned shoes have a visible wear or damage Orthofeet will apply a $30.00 charge per pair, which will be reduced from the refund for the returned shoes.
  3. The shoebox is not altered in any way. If there is writing on the shoebox, you will be charged a re-boxing fee of $2.50.
  4. Allow about 15 to 21 business days to process credits for returned products.

 

DELIVERY TIMES
Allow 3-10 business days for receipt within the United States.

 

Customer Service Phone Number: +1-800-524-2845

Customer Service E-Mail: customerservice@orthofeet.com

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