- Shipping is Free for orders shipped only within the contiguous United States. Orthofeet does not ship to APO/FPO/DPO or PO Box addresses.
- For orders shipped to the non-contiguous United States (Hawaii, Alaska, Puerto Rico, etc.), shipping cost is $12.00.
- Orthofeet does not ship orders to international destinations.
Click here to print a return label.
Orthofeet will accept returned items within 60 days from the ship date if they meet the following conditions:
- A copy of the packing slip or invoice must be included with the returned item(s).
- The returned item(s) do not show any visible wear or damage. If the returned shoes have a visible wear or damage Orthofeet will apply a $30.00 chargeper pair, which will be reduced from the refund for the returned shoes.
- The shoebox is not altered in any way. If there is writing on the shoebox, you will be charged a re-boxing fee of $2.50.
- Allow about 15 to 21 business days to process credits for returned products.
Allow 3-10 business days for receipt within the United States.
Customer Service Phone Number: +1-800-524-2845
Hours of operation: Monday through Friday, 8:30 am to 5:30 pm EST
Customer Service E-Mail: email@example.com