FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR EXCHANGE or RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form indicating whether an Exchange or Refund is being requested and enclose the form with the returned items(s). Be aware, Orthofeet allows one exchange per item.

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Exchange or Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only. If you request a pickup from FedEx, there will be a $5 fee deducted from your return.

Have a Question?

Please call our Customer Care Team at 1-800-524-2845

Monday through Friday, 9:00 to 5:00 EST (NJ),

or email us at cs@orthofeet.com

FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?

Returns or exchanges can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

Heel Strap Shoes for Men

Try Risk Free. 60 Day Wear Test
100% Satisfaction Guaranteed!

Innovative technology offers the most comfortable heel strap shoes for men

Feet are unique and usually never have a uniform shape. Sometimes feet are characterized by a narrow heel and wide forefoot. Most shoes that are wide in the forefoot are also wide in the heel, with no adjustability option which can make finding proper fitting shoes a challenge. Orthofeet shoes are designed with advanced features to accommodate feet that require a wide toe box and narrow heel.

Toe box – round and wide in shape, the toe box is extra roomy and promotes maximum freedom of movement for the toes.

Heel strap – innovative heel strap allows you to customize the fit and tighten the grip to prevent slippage in narrow heels.

Narrow width – Orthofeet offers a collection of shoes in narrow width (A), offering a slimmer fit from the heel all the way to the toe area.

Upgrade today to the best womens shoes with wide toe box and narrow heel: walk comfortably and pain free or your money back!

Customer Review:
“It is difficult for me to find a shoe that fits me. My feet are wide in the front and narrow in the back. This shoe FITS! The velcro makes it easy to adjust for comfort up front and snug fit in the back! What a great shoe! What a great fit! And if the shoe fits, wear it! Thank you, OrthoFeet!
- Keller Wilson 

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