FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping, Returns & Exchanges for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$103.96 $129.95

Chelsea - Black $103.96 $129.95

Color

Chelsea - Black

$103.96 $129.95

Chelsea - Black
$103.96 $129.95

Arch Support

Cushioning
Sole

Wide
Toe-Box


fit: True to size
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Chelsea

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Deborah Bruskin

Great Shoe. I love this shoe. I have a lot of problems buying shoes that are comfortable - I have a lot of issues with my knees and my feet. I bought a different pair recently that were more casual and wanted something a little dressier. This shoe is perfect. I am a size 8.5 and it is slightly roomy but I'm okay with that - will accommodate a slightly heavier sock when it gets cold. Orthofeet is the only company that makes shoes that always work for me - very happy with this shoe.

Bettye Holston

I love my shoes. They arrived quickly. I will be ordering soon. This is my second time ordering.they fit perfectly and are very comfortable. I received several compliments from my church members and friends.

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

Deborah Bruskin

Great Shoe. I love this shoe. I have a lot of problems buying shoes that are comfortable - I have a lot of issues with my knees and my feet. I bought a different pair recently that were more casual and wanted something a little dressier. This shoe is perfect. I am a size 8.5 and it is slightly roomy but I'm okay with that - will accommodate a slightly heavier sock when it gets cold. Orthofeet is the only company that makes shoes that always work for me - very happy with this shoe.

Technology

Enjoy exceptional comfort and fit with Orthofeet's Chelsea - women’s black casual slip-on shoes that offer a non-binding fit, extra room for toe movement, and maximum protection against pressure points. The Chelsea features a two-way strap system that allows you to adjust the fit on both sides of the shoe and offers easy on/off wear. Their anatomical orthotic insoles and ergonomic soles provide comfortable support and excellent cushioning, making Chelsea - Black superior women’s orthopedic shoes for a variety of conditions, including plantar fasciitis, diabetes, neuropathy and arthritis.

"WALKING ON A CLOUD" EXPERIENCE

Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

Fitting Spacers

If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

Customer Reviews

Based on 336 reviews
89%
(299)
6%
(19)
2%
(7)
1%
(4)
2%
(7)
D
D.C.
Grandma's second pair

I got these a few years ago for my grandma who suffers from hypertension and swollen feet. She loved how comfortable they are and perfect for every day wear. I just got her a second pair.

G
G.M.
Wonderful shoe

No break-in required! Wonderful fit and comfort all day long.

D
D.J.
Finally a shoe that my mom can wear!

Great shoe with lots of room in the toe area. This is the first shoe that my mom's toes do not hurt, and she said they are very, very comfortable. They are also very stylish, like a lip-in loafer.

b
b.w.
Great shoes

These shoes get me thru 8 hour shifts with no foot or leg pain

M
M.U.
Outstanding

Great comfortable shoes

J
J.F.
Great

These shoes FEEL AND LOOK GREAT.

K
K.P.
MIL loved them

I ordered these for my 84 y/o MIL. She is still fairly mobile and said these are the most comfortable shoes she has owned. She really did not want to try another brand from the brand she has "worn since she can remember." I insisted, and ordered a pair. I am not sure she will ever go back. I do wish these came in more colors.

K
K.M.
Love these shoes!

I love these shoes! They are very comfortable and offer enough support that I no longer have foot pain through out the day! Also they look great for the office. Highly recommend.

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