FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping, Returns & Exchanges for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$116.96 $129.95

Quincy Stretch - Black $116.96 $129.95

Color

Quincy Stretch - Black

$116.96 $129.95

Quincy Stretch - Black
$116.96 $129.95

Arch Support

Cushioning
Sole

Wide
Toe-Box

Stretchable
Uppers


fit: True to size
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Quincy Stretch

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Linda Dykes (Jackson, US)

LOVE THESE SHOES!!!! So comfortable, supportive and they stretch nicely...great for my BACK… FLAT FEET... SWOLLEN FEET and DIABETES...

Cheryl Pokorny

Just What The Doctor Ordered! I have had many surgeries on my feet/ankles and need really good ankle and arch suppport. These are my "inside" shoes and they are very comfortable and easy to slip on and off. I wanted slip on slippers but couldn't find any with ankle support so I was thrilled to find these. I really like the adustability with the top strap and the different insoles. These shoes are very well made and I am confident that they will maintain the results that the surgeons have given me.

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

Linda Dykes (Jackson, US)

LOVE THESE SHOES!!!! So comfortable, supportive and they stretch nicely...great for my BACK… FLAT FEET... SWOLLEN FEET and DIABETES...

Technology

If you're looking for a style that will offer a glove-like fit, Quincy is your shoe!

The stretch knit upper conforms to the contours of your feet to provide a pressure-free environment for any foot shape and size.

- Upper Material: Stretch knit breathable fabric.
- Upper Lining: Smooth, seam free polyester fabric.
- Orthotic Insole: Anatomical arch support & unsurpassed cushioning.
- Insole Top Cover: Moisture wicking polyester & PolyU(TM) foam.
- Sole: Ergonomic Easy-Step design, made of polyurethane foam.
- Care: Wipe with cloth using small amount of soap & water.
            Air dry. Do not machine wash.

    "WALKING ON A CLOUD" EXPERIENCE

    Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

    Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

    Fitting Spacers

    If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

    TRY RISK FREE - 60-Day wear test
    Product Care

    Clean with washcloth. Use a small amount of mild soap and water.

    Air dry.

    Do not machine wash.

    Material:

    Synthetic

    Customer Reviews

    Based on 107 reviews
    96%
    (103)
    1%
    (1)
    1%
    (1)
    2%
    (2)
    0%
    (0)
    C
    C.R.
    Love

    Bought the slippers first and loved them so much, I bought a pair of shoes. The Quincy shoe is so supportive! I am standing on concrete floors in my classroom all day. A hard year made even harder by foot pain, back pain and walking difficulty. It’s all gone!!

    r
    r.d.
    relief

    foot pain made me desperate to try an unknown website and product. Glad I did. Delivery was prompt, shoes were stylish and after only wearing them for a week, I can feel so much improvement. Pain levels decreased considerably. I will definitely re-order and recommend these shoes to others.

    S
    S.P.
    Comfortable-easy on and off.

    Very comfortable shoe. Easy on and off.

    S
    S.B.
    Awesome shoes

    Wife wore the shoes all day today. She said her felt really good, not tired like usual. She has been unable to wear a regular pair of shoes for the past year because of diabetic ulsers. Now that the ulsers are cured, and with tender feet, she is able to wear the shoes all day with out hurting her feet.

    E
    E.T.
    Great fit!

    These shoes fit well alleviating bunion pain.

    S
    S.B.
    Quincy Stretch

    I have a heal spur driving me crazy. So when I saw this website I was really skeptical but I went ahead and ordered this shoes. Within a week my heal started feeling less painful. I have just ordered a pair of sandals. Thank you Ortho Feet.

    E
    E.B.
    Title is fine

    I am very happy with the shoes.

    P
    P.B.
    Happy Feet

    I have had a great deal of difficulty finding shoes that don't hurt my feet yet are comfortable and give my feet support. After wasting some money on expensive shoes that didn't feel good on, I have finally found comfortable shoes! My Quincys are very comfortable and they give my feet support. I am also happy with my Joelles and Milanos.

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