FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping, Returns & Exchanges for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$103.60 $129.50

Emma - Black $103.60 $129.50

Color

Emma - Black

$103.60 $129.50

Emma - Black
$103.60 $129.50

Arch Support

Cushioning
Sole

Wide
Toe-Box


fit: True to size
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Emma  2

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Sara T

The first time I've been able to wear fashion boots in years! With minor plantar fasciitis in one foot and a bunion on the other, I'd given up hope for fashionable boots. It was soft sneakers and flat shoes all the way. I took a chance on Emma, because this boot looked SO stylish - and it is Orthofeet, after all. The boots arrived quickly and I put in the insoles as directed. I was able to wear them the entire day in work! No pain at all! After 20 years of flats, I did have to get used to wearing a heel again - but that's something I was happy to deal with. I LOVE these boots - they look so nice that even my teenagers admired them. They're easy to get on and off and just feel soooooo good. I'm thrilled that at last I can wear shoes - and fashion boots - with a little bit of heel again. I am a committed Orthofeet customer from now on!

Myra Bennett

Comfort AND style.. I'm very happy to be wearing stylish boots that are SO comfortable! Because these boots are so well made, I know I will wear them for a very long time.

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

Sara T

The first time I've been able to wear fashion boots in years! With minor plantar fasciitis in one foot and a bunion on the other, I'd given up hope for fashionable boots. It was soft sneakers and flat shoes all the way. I took a chance on Emma, because this boot looked SO stylish - and it is Orthofeet, after all. The boots arrived quickly and I put in the insoles as directed. I was able to wear them the entire day in work! No pain at all! After 20 years of flats, I did have to get used to wearing a heel again - but that's something I was happy to deal with. I LOVE these boots - they look so nice that even my teenagers admired them. They're easy to get on and off and just feel soooooo good. I'm thrilled that at last I can wear shoes - and fashion boots - with a little bit of heel again. I am a committed Orthofeet customer from now on!

Technology

Emma is a chic ankle bootie with incredible arch support and cushioning that will feel like your favorite pair of sneakers.

The unique ergonomic construction with wide 2" heel provides excellent stability and a comfortable stride. 

Designed with medial side zipper for easy entry and a strap closure to ensure a perfect fit. 

  • Upper Material: Soft leather.
  • Upper Lining: Smooth, seam free polyester fabric.
  • Insole Top Cover: Moisture wicking polyester top cover.
  • Sole: Polyurethane outsole.
  • Care:  Polish with shoe cream. 
TRY RISK FREE - 60-Day wear test
Product Care

Clean with washcloth. Use a small amount of mild soap and water.
Air dry.

Do not machine wash.

Material:

Leather

Customer Reviews

Based on 92 reviews
92%
(85)
3%
(3)
3%
(3)
0%
(0)
1%
(1)
R
R.K.
Love these boots!!!

I suffer from plantar fasciitis and these boots are wonderful. I was able to wear them for hours the first day without any foot or heel pain. They are stylish and look great all types of fashion.

L
L.K.

I purchased these boots for my daughter. She loves them

C
C.
Amazing

I cannot believe how comfortable these boots are. The support is what I needed. I’ve been foolishly buying soft mushy shoes when what I needed was a good arch. I’m in love with these boots.

L
L.
I can wear boots again!

I didn't think I'd ever be able to wear a pair of boots again. These are just what I was looking for to be able to wear with tights and a dress or dressy slacks. Thank you Orthofeet!
Lucy

L
L.
Finally can wear boots

These boots hav great width and space for the toes to spread out .and the cushioning is comfortable.i thought I’d never find boots I could wear but this fit and don’t give me pain ,thank you

C
C.M.
I FINALLY have hope I can be pain free!

A little background first...
I have suffered from plantar fasciitis for over 7 years. I have done physical therapy, have custom orthotics, been to two different doctors, the first one did fascia release surgery in both of my feet...afterwards I was still in pain so went to a 2nd dr. I had corticosteroid shots into my heels. That helped but was temporary. I did another groundbreaking treatment that cost me $1500 because my insurance did not cover it. It helped but I would still in pain if I would stand for 20 minutes or took a walk. My workouts would suffer as well.

I tried many different shoes, Dansko, Abeo, etc..all highly recommended by the medical community but they did not alleviate all of my pain, even with my custom orthotics.

I just didn't want to be in pain anymore. I googled "best shoes for plantar fasciitis" and Orthofeet was the first listing. I saw the other reviews and 60-day guarantee and said, what the heck! I have nothing to lose. I bought the black slipper and black sneaker.

Well, let me tell you...I don't think I'll EVER wear another brand of shoe! I FINALLY have hope that I can be pain free!! I could cry!! These are THE MOST COMFORTABLE SHOES EVER even without my orthotics in! Today, I completed a difficult lower body workout that put a lot of stress on my feet and then took a 25 minute walk with my family! My feet were only mildly sore. A little ice and rolling of my feet with a spike ball and they were back to normal.
THANK YOU! THANK YOU! THANK YOU!!
If you suffer from foot pain then your search for comfortable shoes ends here!!
This is the face of someone who is so happy she can FINALLY be pain free!!

V
V.N.
They are not only the MOST COMFORTABLE Boot Ive ever had ( besides my ORTHOFEET slippers ), they ...

In LOVE with my 2 pairs of ORTHOFEET, want all of them!!! THANK YOU!!

M
M.M.

Perfect fit for me!

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