FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping, Returns & Exchanges for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$84.95 $94.95

Charlotte - Black $84.95 $94.95

Color

Charlotte - Black

$84.95 $94.95

Charlotte - Black
$84.95 $94.95

Arch Support

Cushioning
Sole

Wide
Toe-Box


fit: If you are looking for a snug fit, we recommend ordering a half size smaller slipper.
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Charlotte

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Gina C.

I've been having a lot of issues with plantar fasciitis, and walking around on hardwood floors barefoot isn't doing me any favors. These slippers are a dream, they're SO comfortable and supportive. I really feel better when I wear them.

Carol A.

Most comfortable slippers I have. Great for walking on hardwood!

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

Gina C.

I've been having a lot of issues with plantar fasciitis, and walking around on hardwood floors barefoot isn't doing me any favors. These slippers are a dream, they're SO comfortable and supportive. I really feel better when I wear them.

Technology

Enjoy ultimate comfort  with the Charlotte arch support slippers that are designed with all Orthofeet innovative comfort & pain relief features.

Premium orthotic insoles  with anatomical arch support prevent the foot from rolling inwards, easing pain  from heel to toe.

Ergonomic-Stride sole  provides excellent cushioning and improves the ease of walking.

Hook and loop strap  allows to adjust the fit, enhancing comfort and stability.

"WALKING ON A CLOUD" EXPERIENCE

Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

Fitting Spacers

If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

TRY RISK FREE - 60-Day wear test
Product Care

For Suede leather: Use a brush and a cloth.

For Full Grain Leather - Use shoe cream.

Material:

Leather

Customer Reviews

Based on 125 reviews
94%
(118)
4%
(5)
1%
(1)
1%
(1)
0%
(0)
J
J.J.
Comfy feet

Best slippers I ever owned. This is my second pair After finally wearing out the first ones after 3 years. So sturdy and nice looking I even wear them for a quick trip to the store.

A
A.
Great customer service and product

Loved it! Ordered slippers as a Christmas gift. My mother loves it and they arrived just in time for the holiday. Excellent customer service.

K
K.b.
LOVE ORTHOTICS

LOVE having slippers with orthotics for very, very flat feet.

J
J.W.

Very comfortable & supportive slipper. Highly recommend.

E
E.M.
comfortable

Got these for my wife for Christmas and she loves them, very comfortable.

M
M.W.
Great shoe for painful feet.

In addition to a wide toebox, I also needed a high toebox. This shoe was perfect.
My feet are swollen this shoe did not press tightly down on the tops of my feet.
What a relief! I have not worn it for long periods of time yet, but I am optimistic that it will be a good shoe for support, comfort, etc. Thank you for the quick service!

S
S.S.
Great supportive slippers

I like these slippers. They give me the support I need and keep my feet warm.

N
N.S.
Well worth the purchase!

I am working from home and have worn these slippers every single day since they arrived. They fit perfectly and keep my feet warm, while also giving me the support and cushioning I need while standing at my laptop and moving around the house. They are definitely worth the money!

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