FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping, Returns & Exchanges for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

img

Chat with a live rep on our website

img

Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

img

Visit our FAQ page - we've answered
the most common questions

$99.95 $129.95

Tivoli - Black $99.95 $129.95

Color

Tivoli - Black

$99.95 $129.95

Tivoli - Black
$99.95 $129.95

Arch Support

Cushioning
Sole

Wide
Toe-Box


fit: True to size
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Tivoli

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Jackie Wheeler

I love my shoes. They are really comfortable and relieve the arthritic pain in my ankle quite a bit. I am walking much better, thanks to your shoes. I just wish that I had looked for your shoes a lot sooner!! Thank you

Phyllis Koudelka

Great shoes & Customer Service Customer Service very knowledgeable and helpful 2 pairs of boots which I ordered support my ankles and are wide enough support my foot to prevent any injury to my feet soles

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

Jackie Wheeler

I love my shoes. They are really comfortable and relieve the arthritic pain in my ankle quite a bit. I am walking much better, thanks to your shoes. I just wish that I had looked for your shoes a lot sooner!! Thank you

Technology

Tivoli women's boots are crafted with innovative comfort and pain relief features to offer the best footwear solution for sore feet, plantar fasciitis as well as for those with diabetes, neuropathy and arthritis.

Premium orthotic insoles with anatomical arch support prevent the foot from rolling inwards, easing pain on the foot and heel, all the way up your knees, hips and lower back.

Ergonomic cushioning soles with a mild Rocker design absorb impacts, soften step and improve the ease of walking.

Wide toe box and extended widths insure a perfect fit and extra room for bunions and hammertoes.

"WALKING ON A CLOUD" EXPERIENCE

Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

Fitting Spacers

If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

TRY RISK FREE - 60-Day wear test
Product Care

For Suede leather: Use a brush and a cloth.

For Full Grain Leather - Use shoe cream.

Material:

Leather

Customer Reviews

Based on 98 reviews
93%
(91)
3%
(3)
2%
(2)
0%
(0)
2%
(2)
T
T.K.
The best shoes for arthritic feet!!

Bought these shoes for my 78 yr. old mom and she loves them! Says her feet feel so much better now, very light- weight and she loves the Velcro fasteners! Worth the money I paid for them!

J
J.E.
Great boots!

These soft leather boots are really stylish considering what normal ortho shoes look. They feel wonderful and keep my feet warm!

J
J.A.
Pleased

Am happy with my purchase
Comfortable

P
P.R.
Best Ever!

My feet do not hurt - it’s a miracle!

T
T.J.A.
Great

The shoes fit relax and comfortable.

C
C.
Filled my hopes

They look stylish, and are very comfortable. I have a big toe bunion in both feet and these are great.

T
T.C.
Tivoli

I couldn't went with a better shoe on my feet. I love that I don't have no more pain since I wear this shoe. I just want to say thanks Ortho Feet. I will be ordering me another pair.

V
V.D.
Comfortable and a good fit

I will buy these shoes again. They look good and feel great on my feet. I am very happy with Orthofeet. I have bought and intend to buy more as needed.

1 2 3