FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR EXCHANGE or RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form indicating whether an Exchange or Refund is being requested and enclose the form with the returned items(s). Be aware, Orthofeet allows one exchange per item.

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Exchange or Refund once your return has been processed.

Have a Question?

Please call our Customer Care Team at 1-800-524-2845

Monday through Friday, 9:00 to 5:00 EST (NJ),

or email us at cs@orthofeet.com

FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?

Returns or exchanges can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Call our office at 1-800-524-2845
(Mon-Fri, 9-5 NJ Time)

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Chat with a live rep on our website

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Visit our FAQ page - we've answered
the most common questions

$99.95 $124.95

Sierra Gray $99.95 $124.95

ORTHOPEDIC LACE SHOES FOR WOMEN, WOOL UPPER - 711
$99.95 $124.95

Sierra Gray
$99.95 $124.95

Sierra Gray

ORTHOPEDIC LACE SHOES FOR WOMEN, WOOL UPPER - 711
fit: True to size
Women's Size Sizing Chart
Women's Width Width Chart
Please select Size & Width
Sierra Gray - Wool Upper

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Alicia S Moreno

The best shoes I've owned. These are my 3rd pair of Orthofeet and I don't think I'll ever buy anything else. I am very heavy, my feet are sensitive, Plantar fasciitis, Achilles Tendonitis, Arthritis. Nothing I have purchased before including at the Podiatrist office has been this durable and this comfortable. I know I will buy more in the future as they wear out. If you are thinking about it, don't, your feet will thank you, I know mine have by being painless.

Johnetta Tolbert

The BEST shoe for all the pain troubles. This is a VERY comfy and roomy shoe I have ever purchased! The best choice I made for myself and I am so glad I did. Working as a CNA doing 12 hr shifts all day, you will need a shoe like this one!

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

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Alicia S Moreno

The best shoes I've owned. These are my 3rd pair of Orthofeet and I don't think I'll ever buy anything else. I am very heavy, my feet are sensitive, Plantar fasciitis, Achilles Tendonitis, Arthritis. Nothing I have purchased before including at the Podiatrist office has been this durable and this comfortable. I know I will buy more in the future as they wear out. If you are thinking about it, don't, your feet will thank you, I know mine have by being painless.

Sierra women’s casual shoes are engineered with the most advanced footwear technology to enhance comfort and alleviate foot and heel pain.

Premium orthotic insoles with anatomical arch support prevent the foot from rolling inwards, easing pain on the foot and heel, all the way up your knees, hips and lower back.

Lightweight cushioning soles with a mild Rocker design absorb impacts and soften every step, working wonders to improve the ease of walking.

Extended widths - these super comfortable shoes are available in medium, wide and extra-wide widths, offering a perfect, customized fit.

Sierra shoes recommended for feet that hurt and for and those who have plantar fasciitis, arthritis, diabetes and neuropathy.

 

"WALKING ON A CLOUD" EXPERIENCE

Innovative Ortho-CushionTM System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

Easy Gait: Additionally, the Ortho-CushionTM System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

Cushioning sole

Fitting Spacers

If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

TRY RISK FREE - 60-Day wear test
Sizing

Sizes: 5, 5.5, 6, 6.5, 7, 7.5, 8, 8.5, 9, 9.5, 10, 10.5, 11, 11.5, 10

Widths: Medium, Wide, X-Wide

Product Care

Clean with washcloth. Use a small amount of mild soap and water.

Air dry.

Do not machine wash.

Material:

Wool and Microfiber

Walk Comfortably and pain free

Customer Reviews

Based on 11 reviews
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(11)
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K
K.H.
Good Shoes
L
L.K.
Review of Sierra Gray
A
A.E.
Sierra gray
J
J.F.
Very comfortable
A
A.E.
try them, you will like them
P
P.M.
Perfect fit
H
H.C.
Very comfortable and supportive
D
D.P.
Best shoes ever !!
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