FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping, Returns & Exchanges for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$101.96 $135.95

Jackson Tie-Less - Black $101.96 $135.95

Color

Jackson Tie-Less - Black

$101.96 $135.95

Jackson Tie-Less - Black
$101.96 $135.95

Arch Support

Cushioning
Sole

Wide
Toe-Box

Tie-Less
Lace


fit: True to size
Select Men's Size Sizing Chart
Select Men's Width Width Chart
Please select size & width
Jackson Square Tie-Less

frank weskel

Comfort at a fair price. Have been looking for a new shoe since clarks had discontinued my model. Needed to combine comfort with light weight. Tried several brands with no luck. Then I found these. Waited a week to write a review. I am on my feet 10 hours a day, five days a week. These shoes have been amazing. Great comfort for feet. Also have eliminated leg pain. Great shoe for a very fair price.

Alan Boudreau

Great Shoe, great process!! After wearing Rockport's for the last decade or so, I decided it was time for a change. I placed an order with Orthofeet for the Jackson Square model and it arrived promptly. After trying them on several times and walking around the house, I decided, when comfortable, they were too narrow. I did a return and asked for the wider size. When the wider ones arrived, it was instant comfort. What a great fit and comfortable shoe. I was given full credit for the original purchase, even after a couple of weeks, and the process was very easy. The new shoes are great. I highly recommend them!

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

frank weskel

Comfort at a fair price. Have been looking for a new shoe since clarks had discontinued my model. Needed to combine comfort with light weight. Tried several brands with no luck. Then I found these. Waited a week to write a review. I am on my feet 10 hours a day, five days a week. These shoes have been amazing. Great comfort for feet. Also have eliminated leg pain. Great shoe for a very fair price.

Technology

Orthofeet’s innovative Tie-Less Lacing System features laces and hook & Loop tabs that enable fastening lace-up shoes without the need for tying the laces.

The fastening and unfastening can be done on both sides of the shoe, offering excellent solution for those who have difficulty bending down or tying laces.  

"WALKING ON A CLOUD" EXPERIENCE

Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

Fitting Spacers

If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

TRY RISK FREE - 60-Day wear test
Product Care

For Suede leather: Use a brush and a cloth.

For Full Grain Leather - Use shoe cream.

Material:

Leather

Customer Reviews

Based on 143 reviews
94%
(134)
3%
(5)
0%
(0)
1%
(1)
2%
(3)
F
F.B.
Fits oerfect

I’m suffering with a torn Achilles Tendon
And I have hard to fit wide feet
These shoes fit and help perfectly

H
H.D.
Like walking on a cushion

Bought these because I was recently afflicted with plantar facaitis. I can now walk without discomfort. Great shoe.

P
P.O.
So comfortable

I bought these for my husband because he is starting to get pain in his feet. He said these shoes have helped him tremendously. He highly recommends them.

W
W.F.

One of the best work shoe's I've ever worn,very comfortable

E
E.L.
Best Shoes Ever

These are the most comfortable shoes I have ever owned. No "break in" pain. In fact, one day I forgot I had them on.

A
A.C.
Great feeling.

The shoes are a great fit and very comfortable and the no tie feature is excellent and would recommend them to anyone having feet issues.

J
J.U.
BEST FITTING SHOE I HAVE EVER BOUGHT

THIS IS THE FIRST TIME THAT I HAVE PURCHASED YOUR SHOES. AS SOON AS I RECEIVED THEM I PUT THEM ON AND LACED THEM UP TO FIT ME AND HAVE BEEN WEARING THEM SINCE THEN.I USE ONE PAIR FOR INSIDE AND ONE FOR OUTDOORS. ALTHOUGH I HAVEN'T BEEN ABLE TO USE THE OUTSIDE PAIR TOO MUCH BECAUSE OF THE CORONAVIRUS I'M CERTAIN THAT THINGS WILL GET BETTER AND I WILL GET GOOD USE OF THEM. VERY PLEASED WITH MY SHOES I PURCHASED

E
E.S.

The shoes are very comfortable and price is affordable too.

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