FREE STANDARD SHIPPING & RETURNS 

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping & Returns for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$99.96 $124.95

Volcano Wool - Black $99.96 $124.95

Volcano Wool - Black

$99.96 $124.95

Volcano Wool - Black
$99.96 $124.95

Arch Support

Cushioning
Sole

Wide
Toe-Box


fit: True to size
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Volcano Wool

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Alicia S Moreno

The best shoes I've owned. These are my 3rd pair of Orthofeet and I don't think I'll ever buy anything else. I am very heavy, my feet are sensitive, Plantar fasciitis, Achilles Tendonitis, Arthritis. Nothing I have purchased before including at the Podiatrist office has been this durable and this comfortable. I know I will buy more in the future as they wear out. If you are thinking about it, don't, your feet will thank you, I know mine have by being painless.

Johnetta Tolbert

The BEST shoe for all the pain troubles. This is a VERY comfy and roomy shoe I have ever purchased! The best choice I made for myself and I am so glad I did. Working as a CNA doing 12 hr shifts all day, you will need a shoe like this one!

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

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Alicia S Moreno

The best shoes I've owned. These are my 3rd pair of Orthofeet and I don't think I'll ever buy anything else. I am very heavy, my feet are sensitive, Plantar fasciitis, Achilles Tendonitis, Arthritis. Nothing I have purchased before including at the Podiatrist office has been this durable and this comfortable. I know I will buy more in the future as they wear out. If you are thinking about it, don't, your feet will thank you, I know mine have by being painless.

Volcano women’s strap shoes are engineered with the most advanced footwear technology to enhance comfort and alleviate foot and heel pain.

Premium orthotic insoles with anatomical arch support prevent the foot from rolling inwards, easing pain on the foot and heel, all the way up your knees, hips and lower back.

Lightweight cushioning soles with a mild Rocker design absorb impacts and soften every step, working wonders to improve the ease of walking.

Extended widths - these super comfortable shoes are available in medium, wide and extra-wide widths, offering a perfect, customized fit.

Volcano orthotic shoes  offer the ideal footwear solution for sore feet and for those who have plantar fasciitis, arthritis, diabetes and neuropathy.

"WALKING ON A CLOUD" EXPERIENCE

Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

Fitting Spacers

If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

TRY RISK FREE - 60-Day wear test
Product Care

Clean with washcloth. Use a small amount of mild soap and water.

Air dry.

Do not machine wash.

Material:

Wool and Microfiber

Walk Comfortably and pain free

Customer Reviews

Based on 45 reviews
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M
M.R.
Happy Feet

These shoes are the most comfortable shoes I have had in a long time. I wear them all day long. I have a lot of arthritis in my feet and now very little discomfort with these shoes. Walking is much more enjoyable as well.

A
A.M.
Love it

Real comfortable keeps my feet warm when it's cold outside perfect for my feet

P
P.G.

Very comfortable

J
J.M.
Comfortable

Lots of room in toes.

S
S.H.

Love this shoe. So comfortable

T
T.N.
Three out of three... all winners!

This is the third pair of shoes I have purchased... all different ... all great!
This one is a closed shoe with wool uppers so it’s warm in addition to the great fit!
3 for 3 a perfect record!
Thanks OrthoFeet!
Theresa Noll, Brooklyn, NY

K
K.S.
Love these shoes

These shoes are great. I didn’t even have to break them in. Perfectly comfortable right from the start.

K
K.M.
Comfortable

These were my first Orthofeet purchase. I'm very pleased with them. They're comfortable for walking and I can wear them all day for work. I like that I can adjust the fit, depending on the socks I'm wearing, with the spacer inserts.

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