FREE STANDARD SHIPPING & RETURNS 

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping & Returns for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$93.71 $124.95

Sierra Wool - Gray $93.71 $124.95

Sierra Wool - Gray

$93.71 $124.95

Sierra Wool - Gray
$93.71 $124.95

Arch Support

Cushioning
Sole

Wide
Toe-Box

Stretchable
Uppers


fit: True to size
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Sierra Wool

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Alicia S Moreno

The best shoes I've owned. These are my 3rd pair of Orthofeet and I don't think I'll ever buy anything else. I am very heavy, my feet are sensitive, Plantar fasciitis, Achilles Tendonitis, Arthritis. Nothing I have purchased before including at the Podiatrist office has been this durable and this comfortable. I know I will buy more in the future as they wear out. If you are thinking about it, don't, your feet will thank you, I know mine have by being painless.

Johnetta Tolbert

The BEST shoe for all the pain troubles. This is a VERY comfy and roomy shoe I have ever purchased! The best choice I made for myself and I am so glad I did. Working as a CNA doing 12 hr shifts all day, you will need a shoe like this one!

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

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Alicia S Moreno

The best shoes I've owned. These are my 3rd pair of Orthofeet and I don't think I'll ever buy anything else. I am very heavy, my feet are sensitive, Plantar fasciitis, Achilles Tendonitis, Arthritis. Nothing I have purchased before including at the Podiatrist office has been this durable and this comfortable. I know I will buy more in the future as they wear out. If you are thinking about it, don't, your feet will thank you, I know mine have by being painless.

Sierra is made to move with you thanks to the unique wool blend uppers that are soft and flexible, providing a pressure free fit for bunions, hammertoes or swollen feet.

The wool blend upper naturally wicks moisture away from the foot and regulates temperature to keep it warm in winter and cool in summer.

  • Upper Material: Soft wool blend.
  • Upper Lining: Smooth, seam free polyester fabric.
  • Insole Top Cover: Moisture wicking polyester top cover.
  • Sole: Polyurethane outsole.
  • Care: Wipe with cloth using small amount of soap & water. Air dry. Do not machine wash.

"WALKING ON A CLOUD" EXPERIENCE

Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

Fitting Spacers

If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

TRY RISK FREE - 60-Day wear test
Product Care

Clean with washcloth. Use a small amount of mild soap and water.

Air dry.

Do not machine wash.

Material:

Wool and Microfiber

Walk Comfortably and pain free

Customer Reviews

Based on 82 reviews
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L
L.S.
Fantastic

Extremely comfortable. I’m not aware of my plantar fasciitis when I wear these.
Very roomy and high toe box. I used both spacers. I wear a 7 1/2 M in shoes, sometimes an 8.
The 7 1/2 medium worked well with the spacers.

M
M.L.

These shoes have been very comfortable so far . I would buy them again . I wish it came in other colors or at least leather .

P
P.D.
Loving my new Sierra Wool shoes

I have been dealing with plantar fasciitis for many months and have been wearing sneakers, but for the fall/winter season needed something warmer. I have wide feet so it's harder to find wide shoes. I ordered the Sierra Wool shoes in wide and I love them. They are very comfortable right from the start and fit my wide feet well . I liked them so much, I ordered a pair of Milan boots about a week later which I also love.

D
D.I.
Comfy and stylish

My feet feel great in these shoes especially with the arch insert. It’s been hard finding a shoe for my troublesome feet but these shoes solve my problem. I feel better walking and my knee doesn’t hurt as much. Thank you Orthofeet!

A
A.H.
Comfy shoes

I have a problem with arthritic toes that rub the tops of my shoes. The new sneakers are made of such soft material that my problem is solved.

M
M.K.
Not only do these feel great but they look great!

It’s so nice to have stylish shoes that can make you forget about your plantar fasciitis. I wish they came in all colors.

S
S.
Very nice comfortable shoes they fit really good

I like these shoes a lot I will buy them again

C
C.M.
Best shoes ever

Before I got my OrthoFeet I had pain in my hip, legs and balls of my feet but since I got my shoes I have stop hurting. These shoes are the best shoes I’ve EVER had & I will definitely be ordering more for me. I also got my youngest some boots & she loves them!!!! I would definitely recommend these shoes to everyone I come in contact with!!!!
Sincerely,
Cheryl

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