FREE STANDARD SHIPPING & RETURNS 

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping & Returns for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$99.96 $124.95

Chattanooga - Grey $99.96 $124.95

Color

Chattanooga - Grey

$99.96 $124.95

Chattanooga - Grey
$99.96 $124.95

Arch Support

Cushioning
Sole

Wide
Toe-Box


fit: True to size
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Chattanooga

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Christina Falgout

Gems for your feet.. I love the look and feel of these shoes. Orthofeet shoes are the best for all types of foot pain!

Patsy Lance

Five stars from Florida! My Chattanooga-gray shoes are comfortable and the best fitting by far, for having flat feet, 5.5 EE size feet! Having Rheumatoid Arthritis I can wear them for hours. Thank you Orth-Feet. Love the color and style!

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

Christina Falgout

Gems for your feet.. I love the look and feel of these shoes. Orthofeet shoes are the best for all types of foot pain!

Casual Mary Jane packed with comfort features for days on the go! Orthofeet's Chattanooga women’s casual shoes are designed with a breathable fabric upper and soft padded interior for a non-binding fit. Chattanooga features a two way strap system t hat allows fit adjustment on both sides of the shoe and offers easy on/off wear.  The round and wide toe box provide maximum protection against pressure points and ample room for toe movement. Their anatomical orthotic insoles and ergonomic soles provide comfortable support and excellent cushioning, making Chattanooga - Black the perfect shoes for a variety of conditions, including plantar fasciitis, diabetes, neuropathy and arthritis. 

"WALKING ON A CLOUD" EXPERIENCE

Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

Fitting Spacers

If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

TRY RISK FREE - 60-Day wear test
Product Care

Clean with washcloth. Use a small amount of mild soap and water.

Air dry.

Do not machine wash.

Material:

Leather & Synthetic

Walk Comfortably and pain free

Customer Reviews

Based on 199 reviews
92%
(183)
6%
(11)
1%
(1)
1%
(2)
1%
(2)
R
R.M.
Chattanooga

Really comfortable shoe. Exchange process was relatively easy.

J
J.S.

I am very pleased with my shoes . They feel wonderful !

G
G.K.
Excellent shoe!

Have a pair in black now ordered grey. Most comfortable and versatile shoe ever.

J
J.T.
Fantastic and stylish

Are fantastic 5stars Hard to find stylish Diabetic Shoes

S
S.K.
Loved shoes. Received order ver quickly

Loved all things about Orthofeet

L
L.C.
Comfortable

Hi, let me first start off by saying my nurse told me about this site. Since, I’ve told my husband who’ve also bought a pair. I don’t usually pay over $60 for any shoes or boots and I buy name brands. They still didn’t help my feet. I recently had a 2nd surgery to my right foot, ankle (both sides) and inner calf to stretch the ligament. Repair and fix from arthritis. I’m learning to walk all over again and these 👟 help so very much. I love that they come tailored to me. Each of my feet are different and these shoes come so I can make the perfect fit👏🏾 These were the first pair that I actually put on my feet together since my operation. I purchased another pair as well; sort of casual dress. They’re very comfortable and I look forward to wearing them.

A
A.S.
Shoes

Great shoes

K
K.T.

Chattanooga - Gray

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