FREE STANDARD SHIPPING & RETURNS 

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping & Returns for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$99.96 $124.95

Chattanooga - Black $99.96 $124.95

Color

Chattanooga - Black

$99.96 $124.95

Chattanooga - Black
$99.96 $124.95

Arch Support

Cushioning
Sole

Wide
Toe-Box


fit: True to size
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Chattanooga

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Kathy Beaumont

These shoes are amazing! I have already ordered a pair of running shoes for work. I wore these shoes all day, and had no foot pain. I have plantar fasciitis, metatarsalgia and neuropathy, and had no pain all day. The arch support is perfect, much more comfortable than my $400 orthotics. When they came in the mail, I immediately tried them on, couldn't believe when I stood up--it was heaven! I am a nurse. I have been telling everybody I work with about these shoes.

Mary Grace Berger

Super comfortable shoes! These shoes are so comfortable that they have instantly become my favorite shoes. I had ordered the same style in a few sizes and found the right one, thanks to orthofeet's free return policy. Will buy more of the same style.

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

Kathy Beaumont

These shoes are amazing! I have already ordered a pair of running shoes for work. I wore these shoes all day, and had no foot pain. I have plantar fasciitis, metatarsalgia and neuropathy, and had no pain all day. The arch support is perfect, much more comfortable than my $400 orthotics. When they came in the mail, I immediately tried them on, couldn't believe when I stood up--it was heaven! I am a nurse. I have been telling everybody I work with about these shoes.

Casual Mary Jane packed with comfort features for days on the go! Orthofeet's Chattanooga women’s casual shoes are designed with a breathable fabric upper and soft padded interior for a non-binding fit. Chattanooga features a two way strap system t hat allows fit adjustment on both sides of the shoe and offers easy on/off wear. The round and wide toe box provide maximum protection against pressure points and ample room for toe movement. Their anatomical orthotic insoles and ergonomic soles provide comfortable support and excellent cushioning, making Chattanooga - Black the perfect shoes for a variety of conditions, including plantar fasciitis, diabetes, neuropathy and arthritis. 

"WALKING ON A CLOUD" EXPERIENCE

Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

Fitting Spacers

If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

TRY RISK FREE - 60-Day wear test
Product Care

Clean with washcloth. Use a small amount of mild soap and water.

Air dry.

Do not machine wash.

Material:

Leather & Synthetic

Walk Comfortably and pain free

Customer Reviews

Based on 545 reviews
93%
(508)
5%
(26)
1%
(4)
0%
(2)
1%
(5)
C
C.
shoes mary jane style

Gift for my daughter. She loves them- for comfort. Uses with orthotics and on her feet a good portion of the day.

P
P.W.
Wonderful!

I have very hard to fit feet. These shoes, with the included @liners@ make it possible for me to make my one foot custom fit. They’re comfortable, and they’re supportive. Am very happy with them.

B
B.D.
New Shoes

These shoes are great. I have diabetes and neuropy in my feet. These shoes are comfortable for me.

J
J.Z.
Black Mary Jane shoes

I have such a hard time finding shoes and as soon as I put these shoes on it was wonderful!! Walking on air.. 😄

A
A.B.

These shoes are amazing!! My feet no longer feel tired after walking on them for 8-12 hours.

B
B.A.
Happy Feet

These shoes are amazing! They are adjustable in several ways so they fit perfectly. They are lightweight and look great with slacks or a skirt. I LOVE them!

A
A.V.
Chattanooga

They are very comfortable. Love the different inserts to make the fit even more comfortable.

W
W.B.
Comfortable shoes.

Wife has been wearing this style for a while. It is her second pair and her high arches give less trouble.

1 2 3