FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping, Returns & Exchanges for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

img

Chat with a live rep on our website

img

Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

img

Visit our FAQ page - we've answered
the most common questions

$89.96 $119.95

Naples Heel Strap - Blue $89.96 $119.95

Color

Naples Heel Strap - Blue

$89.96 $119.95

Naples Heel Strap - Blue
$89.96 $119.95

Arch Support

Cushioning
Sole

Wide
Toe-Box

Heel Strap


FIT: We recommend ordering half size larger shoe

Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Naples

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Constance Sutton

Comfortable Shoe. I have fallen arches and it's very hard to find a comfortable shoe, but this is one of the most comfortable I've found. I love the versatility of the straps which makes it so easy to get the shoe on and off and to adjust the heel to my foot. I like my OrthoFeet shoes so much that I just bought a pair of dress shoes so I can be comfortable all the time!

Mona Clark

Cute shoes, make me feel 20 years younger! Order was filled quickly, The shoes are super comfortable and my custom orthotics fit perfectly. The shoe runs a little small, had to order 1/2 size larger than usual, but they don’t make my feet look like boats. I’ve received a lot of compliments on them.

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

Constance Sutton

Comfortable Shoe. I have fallen arches and it's very hard to find a comfortable shoe, but this is one of the most comfortable I've found. I love the versatility of the straps which makes it so easy to get the shoe on and off and to adjust the heel to my foot. I like my OrthoFeet shoes so much that I just bought a pair of dress shoes so I can be comfortable all the time!

Technology

Naples women's closed-toe sandals are engineered with the most advanced footwear technology to enhance comfort and alleviate heel and foot pain.

Premium Orthotic Insoles with anatomical arch support prevent the foot from rolling inwards, easing pain on the foot and heel, all the way up your knees, hips and lower back.

Lightweight Cushioning Soles with a mild Rocker design absorb impacts and soften every step, working wonders to improve the ease of walking.

Adjustable Uppers with soft fabric lining and extra foam padding allow you to adjust the shoes for a perfect, comfortable fit.

Naples women’s sandals are  recommended for feet that hurt and for and those who have bunions, hammertoes, plantar fasciitis, arthritis, diabetes and neuropathy.

"WALKING ON A CLOUD" EXPERIENCE

Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

Fitting Spacers

If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

TRY RISK FREE - 60-Day wear test
Product Care

For Suede leather: Use a brush and a cloth.

For Full Grain Leather - Use shoe cream.

Material:

Leather

Customer Reviews

Based on 755 reviews
93%
(703)
4%
(28)
1%
(10)
0%
(3)
1%
(11)
C
C.L.
2nd pair

Love this shoe! My feet feel so good!

L
L.H.
Very comfortable, relieve the pain

Bought these a month ago and am wearing them all the time. Very comfortable. Am planning to get another pair.

D
D.F.
I am very pleased with the sandals

I have plantar fasciitis and a problem with my knee. I needed a summer sandal with support. I just received the sandals and I am extremely happy. I loved the color and look of the sandals. The sandals are adjustable from the back, the side, and the top for a perfect fit. The shoes are very comfortable but still provides me with support and function. I am extremely pleased and I can't say enough good things about the sandals. I am a "happy camper". Thank you, OrthoFeet.

D
D.G.
Comfort

They’re comfortable. Really really comfortable. That’s so nice. Comfort and functional. Live them.

V
V.S.
These shoes are perfect for my very sore feet!

Important to know that you need to get a 1/2 size larger when ordering these shoes! They come with all these great inserts to snug up the shoe to your foot if necessary. All the straps allow me to make these shoes perfectly fit my feet. Worth the money if your feet are experiencing all the issues that go along with aging you'll find great relief with this Orthotic sandals..

C
C.
Love these shoes!

I was looking for a comfortable shoe that I could wear during the warm summer months with my custom orthotic inserts. It’s difficult finding shoes that are both comfortable and fashionable when you have problems with your feet but the combination of my custom insoles and these shoes have been a great match. I love all the ways you can adjust the fit of this shoe. I own several pairs of OrthoFeet shoes and I highly recommended them. Each pair has removable insoles so you insert your custom orthotics if needed and are padded inside.

O
O.B.
Love these shoes

They are easily adjustable to my foot. I have terrible feet problems and these shoes have helped with all of my issues. I did have to insert my orthotic, but it fit well and has made these shoes work for me. I have a high arch and needed the extra lift. The cushion is fantastic. The unexpected part it that they never look dirty. I work outside and got the blue ones. Good job OrthoFeet.

A
A.N.
Love them!

These sandals are so comfy! I inserted the soles that came with it for extra comfort and support. It is like walking on pillows! I love them! Adele Newman

1 2 3