FREE STANDARD SHIPPING, RETURNS & EXCHANGES

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping, Returns & Exchanges for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$103.96 $129.95

Whitney - Black $103.96 $129.95

Color

Whitney - Black

$103.96 $129.95

Whitney - Black
$103.96 $129.95

Arch Support

Cushioning
Sole

Wide
Toe-Box


fit: True to size
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Whitney

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Yvonne

Great shoes! Working on my feet 8 to 14 hours a day I was in pain! Heels hurt, ankles and knees ached.I had ordered another brand of shoe that touted they were the answer to my prayers, however, after trying to break them in slowly for about a month I had to return them as they caused pain for little toe on one foot. Was skeptical when ordering this pair but needed help. I have to say I am so in love with these shoes. Absolutely no breaking in at all. I put them on and away I went! I actually feel almost a spring in my step. You will not be disappointed when it comes to comfort with these shoes.

G Murphy

Would like to order another pair but with the price I was hoping for a discount. I have referred my husband and son whom purchased shoes also.

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

Yvonne

Great shoes! Working on my feet 8 to 14 hours a day I was in pain! Heels hurt, ankles and knees ached.I had ordered another brand of shoe that touted they were the answer to my prayers, however, after trying to break them in slowly for about a month I had to return them as they caused pain for little toe on one foot. Was skeptical when ordering this pair but needed help. I have to say I am so in love with these shoes. Absolutely no breaking in at all. I put them on and away I went! I actually feel almost a spring in my step. You will not be disappointed when it comes to comfort with these shoes.

Technology

Classic leather sneaker that delivers i ncredible all-day support and comfort for any wardrobe.

Uniquely designed with a non-binding upper with no overlays across the forefoot area, eliminating pressure points on bunions and hammertoes.

  • Upper Material: Soft leather.
  • Upper Lining: Smooth, seam free polyester fabric.
  • Insole Top Cover: Moisture wicking polyester top cover.
  • Sole: EVA foam midsole, rubber outsole.
  • Care: Wipe away dirt with dry cloth. Polish with shoe cream.

    "WALKING ON A CLOUD" EXPERIENCE

    Innovative Ortho-Cushion™ System with premium orthotic insole and ergonomic cushioning sole soften impacts, making every step you take soothing with comfort.

    Easy Gait: Additionally, the Ortho-Cushion™ System helps propel the foot forward, enhancing the ease of walking and adding spring to your step for a "Walking on a cloud" experience.

    Fitting Spacers

    If the shoes are too loose you may get a snugger fit using the removable spacers that come with the shoes (1/16" and 1/8" thick).

    TRY RISK FREE - 60-Day wear test
    Product Care

    For Suede leather: Use a brush and a cloth.

    For Full Grain Leather - Use shoe cream.

    Material:

    Leather
    Collection: Athletic

    Customer Reviews

    Based on 210 reviews
    92%
    (193)
    5%
    (11)
    0%
    (1)
    0%
    (0)
    2%
    (5)
    J
    J.C.
    LOVE my OrthoFeet!

    This was my second pair. I have high arches & struggled with plantar fasciitis. My daughter bought a pair & loves them and now my husband has a pair too!

    S
    S.V.
    Love these shoes

    I have custom orthotics and don't even need them in these shoes. Comfortable right off the bat.

    A
    A.E.

    Perfect! No more pain :)

    R
    R.B.
    Love these shoes

    So comfortable. I have OCD in my right ankle and findOmg shoes that fit right and offer good support is hard. So far these are great. This is my 2nd pair.

    F
    F.C.
    Really happy

    I am a double knee replacement. My left food has has 3 very bad sprains, planters fasciitis, and flat. After the last sprain I developed a lump on the top of my foot that will swell up and cause major pain. I have 5 different pair of shoes and nothing helped. I am on my feet for over 8 hrs a day and when I would get home I could barely get out of the car let alone walk. To much pain killer to get through the day. So I got on line and typed in the best shoes for planters fasciitis etc. Looked at your sight and read all the reviews and thought I would try once more. After the second day of wearing them I had no need to take pain killer. When this acts up the swelling goes all the way up to my knee. I am very grateful. These are my work shoes now I want a walking shoes because I just walked 3.5 miles although I put about 5 miles at work there is nothing like being out side. But I could not do that because I was in so much pain. Thank You

    B
    B.
    Pleasure!

    These are sensible shoes, well-suited for comfortable every day wear. I wanted a good black "Oxford" for working in the yard, taking walks, and generally feeling comfortable during a busy day. Whitney fills the bill. The shoes accommodate my orthotics very well. The toe-box is generous, and even with a heavier sock, the fit is very good.

    C
    C.M.
    Shoes are GREAT!

    Best shoes I’ve ever bought for work. Comfortable, light weight, keeps my feet and back from hurting!

    R
    R.
    Whitney - black, size 11m

    This shoe helped tremendously with my foot pain. I had a torn fascia and bursitis in my right foot and had 2 procedures to repair. I had several steroid shots in my heel. I work on concrete 8 hours a day and this shoe helped me get through with less pain and less tears.

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