FREE STANDARD SHIPPING & RETURNS 

(On all US orders excl. AK, HI, PR)

Orthofeet offers a hassle free policy, with FREE Shipping & Returns for purchases made on orthofeet.com only.  (Offer not valid for HI, PR, AK and International orders).

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days, and if you are not completely satisfied, return them for a full refund. Orthofeet will accept your item(s) within 60 days from date of purchase.

SOCKS

If you are returning socks, partial refund will be issued only to unused pairs that are still attached to the original packaging.

TO PROCESS YOUR RETURN:

STEP 1:

Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 2:

Please fill out this form and enclose the form with the returned items(s).

STEP 3:

You may have received a prepaid return shipping label in your box. If you did not, you can create a prepaid return label Click here.

STEP 4:

Affix the return label to the outside of your shipping carton.

STEP 5:

Please drop your package off to the appropriate carrier, based on your label type (FedEx or USPS).

For a list of the most up to date FedEx locations, please click here.

Please keep a copy of the tracking # for your reference and allow us 15-21 business days to receive and process your return. You will receive email confirmation of your Refund once your return has been processed.

Please be aware, the FedEx label is for drop off use only.

Have a Question?

Please call our Customer Care Team at 1-551-400-5400

Monday through Friday, 9:00 to 5:00 EST (NJ), or email us at cs@orthofeet.com


FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

 

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN?

Returns can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Chat with a live rep on our website

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Call our customer service team at
1-800-524-2845 (Mon-Fri, 9-5 EST)

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Visit our FAQ page - we've answered
the most common questions

$103.60 $129.50

Vera 2" - Black $103.60 $129.50

Color

Vera 2" - Black

$103.60 $129.50

Vera 2" - Black
$103.60 $129.50

Arch Support

Cushioning
Sole

Wide
Toe-Box


fit: True to size
Select Women's Size Sizing Chart
Select Women's Width Width Chart
Please select size & width
Vera 2

Orthofeet Sizing Chart

Order RISK FREE: If you are not sure which size to order, you may use your best guess to choose the size, and exchange or return the shoes FREE OF CHARGE if they don’t fit. Our hassle-free policy offers FREE shipping, Free returns & Free exchanges for all US shipping addresses (excluding HI, PR & AK).

Women's Shoe Size Conversion

US & Canada 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10
Europe 35-36 36 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42 42 42-43
Inches 8.5 8.8 8.9 9.1 9.3 9.4 9.5 9.7 9.9 10 10.2 10.3 10.5 10.7 10.9
Centimeters 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7 27.1 27.6

If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).

All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.

You may also use the following chart for converting your foot length measurements to your shoe size. Please do it while standing and wearing the socks or stockings you will wear with the new shoes.

To improve comfort and fit OrthoFeet is offering a variety of widths for its entire shoe collection:

  • Most OrthoFeet footwear is available in Medium, Wide and Extra-Wide widths.
  • A selection of shoes is also available in Extra-Extra-Wide and Narrow widths.
  • All OrthoFeet shoes are made with extra depth and come with removable orthotic insoles that are ¼" thick, allowing replacing them with your own custom-made orthotics.

Women's Shoe Width Chart

Narrow Medium Wide X-wide X-X-Wide
A B D 2E 4E

Fredricka Remza

I needed a pair of dress shoes with a small pump. Very comfortable.

Cherrie Barrow

My closet is full of dress shoes that hurt my feet. After receiving my black shoes with 2" heel, I decided they are so comfortable I'm just going to go through my closet and simply get rid of all my old shoes. I only need one comfortable pair!

Dr. Gershman

I have been using Orthofeet footwear and orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact I wear them myself daily, as they are the most comfortable shoes I have ever worn.

gr

Fredricka Remza

I needed a pair of dress shoes with a small pump. Very comfortable.

Vera Black Heels are biomechanically engineered with Orthofeet’s innovative comfort features that are not found in any other high heel.
Bioheels’ Ortho-Cushion® technology allows you to walk comfortably without the discomfort, which is common with regular high heels.
Additionally, Bioheels allow you to customize the support under the arch and to adjust the space inside the shoe, providing a perfect fit and eliminating foot slippage at the heel.

TRY RISK FREE - 60-Day wear test
Product Care

For Suede leather: Use a brush and a cloth.

For Full Grain Leather - Use shoe cream.

Material:

Leather

Walk Comfortably and pain free

Customer Reviews

Based on 52 reviews
88%
(46)
6%
(3)
4%
(2)
2%
(1)
0%
(0)
J
J.
So comfortable!

I love these shoes. So comfortable. I only wish they came in other colors like a beige for summer. I would definitely buy them.

J
J.K.
No Pinching!

Love these, fit really well, and there was not pinching at the toes like I've had with other pumps.

S
S.P.

Vera - Black 2" Heels

F
F.R.
Comfy

I needed a pair of dress shoes with a small pump. Very comfortable.

C
C.B.
Dress Shoes

My closet is full of dress shoes that hurt my feet. After receiving my black shoes with 2" heel, I decided they are so comfortable I'm just going to go through my closet and simply get rid of all my old shoes. I only need one comfortable pair!

L
L.

So comfortable.

E
E.
Sleek and comfy

I love these shoes! They are very comfortable and look good with dress pants and skirts as well. The heels are stable and the arch support is adequate.

D
D.S.

Very comfortable. Looking forward to ordering another pair in the taupe soon

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