FREE Ground Shipping
On US Orders Except HI, PR & AK

FREE Returns & Exchanges
Hassle-Free Process

60-Day wear test
100% Satisfaction Guaranteed

Free Standard Shipping & Exchanges

Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days and if you are not completely satisfied return them for a full refund.

See for yourself why Orthofeet is regarded by millions as the World's Most Comfortable footwear.

How To Make Exchanges & RETURNS

STEP 1:

Fill out the Return/Exchange form that was included with your order and place it inside the package of the returned item.
- If you need to reprint the Return form, please click  here.

STEP 2:

For exchanges, choose the item you would like to exchange and mark it on the form.  Only one (1) exchange per style is allowed. To exchange more than one item of the same style, you need to return it for a full credit and then order a replacement item.

STEP 3:

Click here to generate your prepaid shipping label. You will be redirected to a form to enter your personal information. Enter your order number into the Merchant Information field.

STEP 4:

Click on “Process Shipment”, print out the prepaid label and affix to the outside of your shipping carton. Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 5:

Drop your package at any local post office. Please keep a copy of the USPS tracking number or a copy of the Return Label.

Have a Question?

Please call our Customer Care Team at 1-800-524-2845

Monday through Friday, 9:00 to 5:00 EST (NJ),

or email us at cs@orthofeet.com

FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?

Returns or exchanges can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

img

Call our office at 1-800-524-2845
(Mon-Fri, 9-5 NJ Time)

img

Chat with a live rep on our website

img

Drop us an email at cs@orthofeet.com
We reply within 24hrs

img

Visit our FAQ page - wev'e answered
the most common questions

Discount automatically applied. Cannot be combined with any other offer,
promotions or discount codes. Prices marked reflect discount

How To Protect Diabetic Feet

How To Protect Diabetic Feet | OrthofeetDiabetes is a dreaded disease, and it does particular damage to the feet. It can happen to anyone, and it’s the leading cause of foot amputation in the United States.

Complications from diabetes can include nerve damage and poor blood circulation. What’s worse, when the disease progresses it can end up with neuropathy (loss of sensation) in the feet, which can cause foot injuries and wounds that might be difficult to heal.

The good news: most diabetic foot injuries can be prevented by paying proper attention to foot care, and by wearing shoes that are specially designed to protect the diabetic feet.

Shop Now for Diabetic Shoes

More good news: limb amputations have decreased by more than 50 percent in the last 20 years thanks to improved foot care and better awareness.

Function Features of Diabetic Shoes

Diabetic Walking Shoes Men Women | Orthofeet

Extra Depth Design

- Accommodates thick insoles and orthotics
- Offers a loose, comfortable fit.
- Eliminates pressure on the foot.
- Provides extra room for toe movement.

Non-Binding Construction
- Soft upper materials, with no overlays across the bunions and the toe box.
Benefits:
- Eliminates pressure and offers extra protection.

Protective Interior Lining

- Seam-free design
- Soft fabric interior,
- Extra foam padding
Benefits:
- Offers a gentle contact with the foot.
- Eliminates pressure points.
- Provides unsurpassed comfort and protection.

Biomechanical Orthotic Insoles

Orthotic Insoles Arch Support Shoe Inserts | Orthofeet

Benefits:
- Help relieve foot pain
- Reduce pressure on the bottom of the foot
- Provide comfortable arch support
- Enhance comfort and protection

Stretchable Uppers

Normally used for very sensitive or deformed feet.
Benefits:
- Allow the shoe to conform to the contours of the foot.
- Offer a loose, customized fit.
- Eliminate pressure points on the foot.

Click here to find the best shoes recommended by OrthoFeet.

The importance of Diabetic Socks

Diabetic socks are aimed to offer superior protection for the diabetic feet, reduce the risk of blisters, and offer non constrictive blood flow.

socks
Enclosed are the features of functional diabetic socks:
  • White color sole allows easy detection of wounds
  • Seam-free, soft interior with extra padding, help minimizing friction and reducing the risk of blisters for the sensitive diabetic feet skin.
  • Non-binding construction with non-restrictive fit in the calf area offers maximum blood flow and comfortable,
  • Moisture wicking threads with anti-bacterial treatment helps keeping feet dry and reduce the risk of fungal infection

Click here to learn more on the special features of BioSoft TM bamboo diabetic socks.

Shop Now for Diabetic Shoes

Prevention Steps

In addition to proper footwear care, it is highly recommended to practice the following prevention steps:

  • Inspect your feet daily. Look for blisters, cuts, cracks, sores, redness, tenderness or swelling. If you have a sore that does not go away quickly, or any other persistent problems, see your doctor immediately. Have a hard time bending down? Simply place a magnifying mirror on the floor to check the undersides of your feet.
  • Wash your feet every day. All it takes is lukewarm water. Wash them but don’t soak them. Soaking your feet can break down your skin.
  • Make sure you dry your feet after every washing. Be gentle. Don’t leave the skin between your toes wet or moist. Use lubricant only if your skin is dry, but avoid the area between your toes – you don’t want to leave moisture in that area.
  • Trim your toenails straight across. Don’t cut in a rounded shape, which can lead to ingrown toenails. Use an emery board to smooth down the sharp edges of your toenails.
  • Let your healthcare professional remove calluses and foot lesions. Don’t use a nail file, clipper or scissors. Don’t use a chemical wart remover. Take it to your doctor.
  • Don’t go barefoot, even outside. Lack of protection leads to injury. Stubbing or puncturing your toe can lead to serious infections that can be perpetuated by diabetes.
  • Don’t smoke. Smoke damages your blood circulation and reduces the amount of oxygen in your blood, which can affect your feet.
  • See your foot doctor or podiatrist at least once a year. They can detect early signs of diabetes, which could include nerve damage and poor circulation.