FREE Ground Shipping
On US Orders Except HI, PR & AK

FREE Returns & Exchanges
Hassle-Free Process

60-Day wear test
100% Satisfaction Guaranteed

Free Standard Shipping & Exchanges

Orthofeet offers a hassle free policy, with FREE Returns and FREE Exchanges for purchases made on orthofeet.com only.
(Offer not valid for HI,PR,AK and International orders)

60-Day Wear Test OF SHOES & INSOLES

Test our products Risk Free for up to 60 days and if you are not completely satisfied return them for a full refund.

See for yourself why Orthofeet is regarded by millions as the World's Most Comfortable footwear.

How To Make Exchanges & RETURNS

STEP 1:

Fill out the Return/Exchange form that was included with your order and place it inside the package of the returned item.
- If you need to reprint the Return form, please click  here.

STEP 2:

For exchanges, choose the item you would like to exchange and mark it on the form.  Only one (1) exchange per style is allowed. To exchange more than one item of the same style, you need to return it for a full credit and then order a replacement item.

STEP 3:

Click here to generate your prepaid shipping label. You will be redirected to a form to enter your personal information. Enter your order number into the Merchant Information field.

STEP 4:

Click on “Process Shipment”, print out the prepaid label and affix to the outside of your shipping carton. Enclose a copy of the packing slip or invoice with the returned item(s).

STEP 5:

Drop your package at any local post office. Please keep a copy of the USPS tracking number or a copy of the Return Label.

Have a Question?

Please call our Customer Care Team at 1-800-524-2845

Monday through Friday, 9:00 to 5:00 EST (NJ),

or email us at cs@orthofeet.com

FAQS

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?

Once we have received your shoes back in our warehouse, it may take up to 7 business days for the credit to appear on your bank statement.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY EXCHANGE?

Between shipping back and processing it might take 15 to 21 business days for you to receive your exchanged product. Once the return is received and processed, you will receive email confirmation of your exchange, along with a new order number.

WHERE DO I DROP OFF MY PACKAGE FOR A RETURN OR EXCHANGE?

Returns or exchanges can be dropped off at any United States Post Office. 

Let our experts help you find the right shoe for your needs

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Call our office at 1-800-524-2845
(Mon-Fri, 9-5 NJ Time)

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Chat with a live rep on our website

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Drop us an email at cs@orthofeet.com
We reply within 24hrs

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Visit our FAQ page - wev'e answered
the most common questions

Discount automatically applied. Cannot be combined with any other offer,
promotions or discount codes. Prices marked reflect discount

Top Five Foot Problems: Symptoms and Treatment

According to statistical reports, about 75% of the people in the USA suffer from foot problems at some time in their lives. The causes of foot problems can range from ill-fitted shoes, to medical conditions, to sports-related injuries. Whatever the cause, foot problems and foot pain can interfere with our daily functioning and even be debilitating. Because of this, we thought a brief discussion on common foot problems and treatment for each condition would be helpful.

Plantar Fasciitis Symptoms and Treatment | Orthofeet 1. Plantar Fasciitis - One of the most common causes of heel pain, is typically just in front of the heel, and can occur when the tissue that connects the heel bone to the toes becomes swollen and inflamed. There are several things you can do to help treat plantar fasciitis. They include the following:

  • performing stretching and strengthening exercises
  • icing your heels
  • using night splints
  • wearing shoes with good arch support and supportive insoles
  • taking non-steroidal anti-inflammatory drugs to reduce pain and swelling

Click here to find out how Orthofeet orthotic shoes can help alleviate heel pain associated with plantar fasciitis.

2. Athlete's Foot: Athlete’s foot, also called tinea pedis, is caused by a fungus that likes warm, dark, and moist environments such as the skin on the bottom of the feet and the areas between the toes. Athlete’s foot can even spread to the hands and feet if not treated in time. The fungus that causes athlete’s foot can cause inflammation of the skin in the affected area as well as other symptoms such as a white, scaly rash with a red base and foot odor. People with athlete’s foot might also experience itching and burning sensations and the skin on their feet might peel. The most effective way to avoid athlete's foot is to keep your feet and toes clean and dry and to regularly change your shoes and socks. Treatment methods for athletes foot include the following:
  • applying over-the-counter antifungal creams or sprays to the affected areas
  • wearing sandals or going barefoot as much as possible so that your feet get plenty of air
  • Using synthetic socks, which don’t trap moisture, rather than cotton or wool socks which tend to trap moisture and thus promote fungal growth.

Click here to find out how BioSoft bamboo socks can help keep your feet dry and comfortable.

Metatarsalgia Ball Of Foot Pain Symptoms and Treatment | Orthofeet 3. Metatarsalgia - Another common foot problem, metatarsalgia is characterized by pain in the ball of the foot area and is often, acute, chronic, and recurrent. People suffering from metatarsalgia might experience sharp pain, burning sensations, a shooting pain and other discomforts. While metatarsalgia can have a variety of causes, there are effective treatments and specific measures to take that alleviate the pain it generates:

  • wear supportive shoes that feature orthotic insoles with arch support and extra cushioning under the ball of the foot
  • elevate and rest your foot whenever you can after standing or walking
  • ice the affected area for 20 minutes several times a day
  • take OTC pain relief medicine such as Advil to help reduce pain and inflammation

Click here to find out how Orthofeet orthotic shoes can help alleviate ball-of-the-foot pain (metatarsalgia).

Bunions Symptoms and Treatment Shoes Footwear | Orthofeet 4. Bunions - Bunions are another leading foot problem and major cause of discomfort for people that suffer from them. Bunions can occur on both the big toe and the little toe and appear as a big red bump at the base of the toe. Treatment depends on the severity of the problem. Some of the measures you can take to alleviate discomfort caused by bunions are listed below:

  • purchase good supportive shoes with a roomy toe area and functional orthotic insoles
  • maintain a normal and consistent weight
  • use warm soaks, ice packs, OTC anti-inflammatory medication and even massage to reduce swelling and discomfort
  • per a doctor’s guidance, you may use a splint to help straighten out the toe
  • in severe cases, surgery might be necessary

Click here to find out how Orthofeet orthotic shoes can help alleviate symptoms associated with Bunions.

Hammertoes Symptoms and Treatment Shoes Footwear | Orthofeet 5. Hammertoes - Hammertoes often run in families and usually affect the second toe, but can affect all three of the middle toes. The condition is caused by a weakened muscle, which makes the tendons shorter, causing the toe to curl under the feet, hence the name hammertoe. Treatment for hammertoes include the following:

  • performing exercises to help correct the problem such as gently stretching the bent toe joints
  • placing icepacks wrapped in cloth on the hammertoe and gently massaging the toe to relieve pain
  • If wearing high heels - wearing heels under 2”.
  • most importantly, wearing extra depth shoes with good arch support and a deep toe box.

Click here to find out how Orthofeet orthotic shoes can help alleviate symptoms associated with Hammertoes.

If you find that therapeutic footwear and orthotic insoles do not help relief your feet issues, be sure to consult with a podiatrist to determine the cause of the discomfort and relevant treatment.